OHIP Billing Guide🩺 ServicePublished 2026
A911

A911 OHIP Billing Code: Maximize Earnings with Special Consultations

The A911 code is for long primary care consultations in Ontario, offering compensation for extended patient interaction.

For Ontario Physicians & Billing StaffOHIP Schedule of Benefits Reference150.70 CAD~3 min read

1What Is the A911 OHIP Code?

What is the A911 OHIP Billing Code?

The A911 code is designated for special family and general practice consultations in Ontario under OHIP. This code is used by family physicians and general practitioners when performing extended consultations, ensuring appropriate compensation for the time and expertise provided.

Clinically, such consultations may involve complex history taking, detailed examination, or significant decision-making. Due to time demands, physicians may miss the opportunity to use this code when time spent with a patient extends beyond a typical consultation.

To effectively utilize this code, awareness of the service's time requirements and documentation standards is crucial. Misuse or underuse can result in lost revenue, impacting the practice's financial health.

2Related Codes

CodeNameFrequencyDescription
A912Upgrade to 75-min comprehensive tierInfrequentUsed for extended consultations with at least 75 minutes of direct contact.
A905Standard FP consultationCommonUsed for regular consultations without a time minimum.

3Eligibility Requirements

Eligibility Criteria for A911

To bill using the A911 code, you must:

  • Be a GP or family physician providing the consultation.
  • Spend a minimum of fifty (50) minutes in direct patient contact, excluding any separately billable interventions.
  • Ensure that your documentation clearly reflects the duration and nature of services rendered during the consultation.

This code can only be used when the criteria above is met, and should not include time spent on other billable services.

4What Your Clinical Note Must Show

1Documenting A911 Consultations

Ensure your documentation comprehensively reflects the consultation process and time spent.

  • Duration of contact (at least 50 minutes).
  • Objective findings and decisions made.
  • Patient's history and treatment plan.

5Weak vs. Strong Note Examples

The strong note explicitly meets the time requirement and details the consultation specifics, whereas the weak note lacks depth and precise information.

Weak Note

Patient seen for long consultation. Discussed issues and provided advice.

Strong Note

Conducted a 50-minute consultation addressing patient's multiple concerns including diabetes management and hypertension control.

Thorough history taken and medication reviewed.

  • Discussed lifestyle changes.
  • Adjusted medication dosage.
  • Arranged follow-up in two weeks.

6Common Reasons This Code Is Missed

1
Underestimating Time
Physicians often underestimate consultation time, leading to under-billing.
2
Poor Documentation
Failing to document thoroughly can disqualify a billing instance.
3
Complex Cases Mismanaged
Failing to recognize when a case warrants an extended consultation.
4
Administrative Errors
Billing staff may mis-enter or misunderstand codes.
5
Separate Interventions Not Excluded
Counting time for procedures separately billable or not separating services rendered.
Document A911 correctly — every time
Empathia's templates automatically structure your notes to capture every required element for audit-proof billing.

7Billing Checklist

Verify patient eligibility for a consultation.
Ensure the physician is a GP or FP.
Document the patient's history thoroughly.
Record all examination findings and decisions made.
Confirm at least 50 minutes of direct contact is documented.
Exclude any time for separately billable interventions.
Use strong and detailed notes.
Double-check entry in the billing system for accuracy.
Educate billing staff about the A911 code specifics.
Schedule adequate time in consultation slots to meet requirements.

8Frequently Asked Questions

Who can bill for A911?
Only general practitioners and family physicians in Ontario can bill A911.
Is there a time requirement for A911?
Yes, a minimum of 50 minutes of direct patient contact is required.
Can I bill A911 for separate interventions?
No, the time spent on separately billable interventions cannot be included in the 50 minutes.
What if I exceed 75 minutes?
Consider using the A912 code for consultations exceeding 75 minutes.
How should I document an A911 service?
Ensure documentation includes detailed account of examination, decisions, and total consult time.
Is billing A911 common practice?
It is less common than regular consultations but appropriate for complex cases requiring extended interaction.
Can I bill A911 with other codes?
Ensure no overlap in billing for services covered by other codes during the same time frame.
Disclaimer: This article is intended as a general educational resource for physicians and billing staff. It does not constitute billing advice or a definitive interpretation of the OHIP Schedule of Benefits. Always verify current billing codes, eligibility criteria, and documentation requirements directly against the official Schedule of Benefits or consult with a qualified medical billing specialist.
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