OHIP Billing Guide🩺 ServicePublished 2026
C912

C912 OHIP Billing Code: Comprehensive Family Practice In-Patient Consultation

The C912 OHIP billing code is for comprehensive family and general practice consultations in a hospital setting, requiring at least 75 minutes of direct patient contact.

For Ontario Physicians & Billing StaffOHIP Schedule of Benefits Reference247.40 CAD~3 min read

1What Is the C912 OHIP Code?

The C912 OHIP billing code is used for comprehensive consultations in family and general practice, particularly for hospital in-patients. These consultations are extensive assessments requiring a minimum of 75 minutes of direct contact, providing a deep evaluation of the patient’s medical conditions, functional status, and discharge planning. This is crucial in complex cases involving elderly patients with multiple chronic conditions and an unclear prognosis.

Such consultations are integral when the ward team needs a comprehensive understanding of a patient’s health, including their support systems and capacity for discharge. It's a service that demands significant time investment and detailed assessment, differentiating it from regular consultations due to the complexity and thoroughness required.

This billing code might be overlooked when physicians consider the time spent discussing potential interventions or planning beyond simple chart reviews, leading to underutilization.

2Related Codes

CodeNameFrequencyDescription
A912Comprehensive family and general practice consultationOne service per two consecutive 12-month periodsEquivalent service rendered outside hospital in-patient settings.
A914GP focused practice comprehensive consultation by VideoSame frequency restrictions as C912Comprehensive consultation performed via video.
A005ConsultationLimitations applyGeneral consultation service.
A006Repeat consultationNo specific frequency limitsConsultation follow-up or repeat visit.

3Eligibility Requirements

To bill under the C912 code, the following eligibility requirements must be met:

  • Written Request: The consultation must follow a written request from a referring physician, nurse practitioner, or dental surgeon who requires the consultant's opinion because of the complexity or seriousness of the case.
  • Direct Patient Contact: The service requires at least 75 minutes of direct patient contact.
  • Documentation: Start and stop times of the consultation must be recorded in the patient's permanent medical record.
  • Service Frequency: Consultations are limited to one service per two consecutive 12-month periods for the same patient, the same physician, and the same diagnosis. Exceptions include hospital inpatient settings and clearly defined unrelated diagnoses. Excess services are adjusted to lesser paying rates.
  • Exclusivity of Service: No other consultation, assessment, or counseling service is payable on the same day by the same physician for the same patient.

Ensure compliance with these requirements to optimize reimbursements under the C912 billing code.

4What Your Clinical Note Must Show

1Documenting Start and Stop Times

Record the actual start and stop times of the consultation in the patient's permanent medical record to ensure proper billing.

  • The recorded time is crucial for maintaining the validity of the 75-minute requirement.
  • Omissions can lead to downcoding of the service fee.
2Written Request for Consultation

Maintain a copy of the request for consultation in the patient's file, including all necessary identifiers and information.

  • The request must detail the referring professional and the reason for the consultation.
  • Include all relevant patient identification and health information numbers.
3Prepare a Written Report

Draft a comprehensive report for the referring physician, nurse practitioner, or dental surgeon promptly after the consultation.

  • The report should include findings, professional opinions, and any recommendations.
  • Ensure the report is shared with the referral source and kept in the patient’s medical record.

5Weak vs. Strong Note Examples

Weak Note

Consultation conducted with Mr. Smith. Discussed health concerns.

Strong Note

Conducted a comprehensive 85-minute consultation with Mr. John Smith, as per Dr. Jane Doe’s request for evaluation due to Mr. Smith's complex chronic conditions.

Assessment included a full review of medication, functional assessments, support systems, and discharge planning recommendations.

  • Start time: 10:00 AM
  • End time: 11:25 AM
Document C912 correctly — every time
Empathia's templates automatically structure your notes to capture every required element for audit-proof billing.
Disclaimer: This article is intended as a general educational resource for physicians and billing staff. It does not constitute billing advice or a definitive interpretation of the OHIP Schedule of Benefits. Always verify current billing codes, eligibility criteria, and documentation requirements directly against the official Schedule of Benefits or consult with a qualified medical billing specialist.
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