OHIP Billing Guide🩺 ServicePublished 2026
W912

W912 OHIP Billing Code: Comprehensive Family Consultation for Long-Term Care

The W912 code is for a comprehensive family and general practice consultation billed by GPs for long-term care residents, requiring intensive 75-minute patient contact.

For Ontario Physicians & Billing StaffOHIP Schedule of Benefits Reference247.40 CAD~3 min read

1What Is the W912 OHIP Code?

This billing code refers to a comprehensive consultation provided by family practice or general practice physicians, specifically for patients in non-emergency long-term care settings. These consultations involve at least 75 minutes of direct patient contact, typically on-site, and are intended for residents with significant changes in condition, behavior, or medication, warranting a thorough review.

Despite its broad applicability, this code is often underutilized due to its specific time requirements and the need for detailed documentation of the consultation process. Understanding the appropriate clinical settings and conditions that necessitate such comprehensive evaluations can help facilitate proper billing.

2Related Codes

CodeNameFrequencyDescription
A912Comprehensive family and general practice consultationSubject to the same conditions as W912$247.40.
A914GP focused practice comprehensive consultation by VideoSubject to similar conditions$247.40.
A005ConsultationStandard assessment code$95.60.
A006Repeat consultationUsed for repeat consults after initial assessment$47.10.

3Eligibility Requirements

To bill under W912, the following eligibility requirements must be met:

  • Time Requirement: The GP/FP must spend a minimum of 75 minutes in direct patient contact.
  • Consultation Definition: Must fulfill the elements of a consultation following a written request from a referring physician, nurse practitioner, or dental surgeon.
  • Available Settings: Consultations should be performed in non-emergency long-term care settings like chronic care hospitals, convalescent homes, nursing homes, or homes for the aged.
  • Frequency Limits: Per patient, the same physician can bill this consultation only once per two consecutive 12-month periods for the same diagnosis, but twice if the patient is in a hospital or emergency department with the second consultation more than 12 but less than 24 months after the first.

Additionally, documentation such as start and stop times, and a referral request copy must be maintained.

4What Your Clinical Note Must Show

1Documentation Essentials

Ensure the following are recorded meticulously:

  • Start and stop times of the consultation in the patient's permanent medical record.
  • Written consultation request from a legitimate referrer, kept in the medical record.
  • Referral details including names, billing numbers, and health number.
  • Proof of the time spent exclusively for the consultation, excluding other services.

5Weak vs. Strong Note Examples

The strong note captures detailed timing, referral identity, and consultation specifics, whereas the weak note lacks comprehensive documentation and specific patient interactions.

Weak Note

Consultation conducted for 75 minutes. Patient condition reviewed.

Strong Note

Patient consultation conducted on 2023-10-15 from 10:00 AM to 11:15 AM as per request from Dr. Smith (Ref ID: 123456).

Detailed review conducted to address patient's increasing medication burden.

Long-term care plan revised and documented.

  • Written request from referring physician documented.
  • Specific details on patient's condition change and management plan outlined.

6Common Reasons This Code Is Missed

1
Insufficient Time Documentation
Failure to accurately record start and stop times can lead to payment reduction or rejection of the billed service.
2
Missing Referral Documentation
Without a written request from a legitimate referring source, the consultation cannot be properly billed.
3
Exceeding Frequency Limits
Physicians may accidentally exceed the billing frequency limits if they do not track prior consultations effectively.
Document W912 correctly — every time
Empathia's templates automatically structure your notes to capture every required element for audit-proof billing.

8Frequently Asked Questions

What is the fee for W912 billed under OHIP?
The fee for billing code W912 is CAD 247.40.
How often can W912 be billed for the same patient?
W912 can be billed once per two consecutive 12-month periods unless the second consultation is rendered more than 12 but less than 24 months later in a hospital or emergency department.
When is a comprehensive consultation coded as W912 appropriate in family practice?
It's appropriate for reviewing conditions where a patient's medication burden or behavior has significantly changed, necessitating extensive evaluation.
What kind of conditions justify using W912 instead of a regular consultation code?
Conditions involving substantial changes in a long-term care resident's behavior, medication, or health status justify using W912.
Who can refer a patient for a W912 consultation?
Referrals can be made by a physician, nurse practitioner, or a dental surgeon involved in the patient's care.
In what settings must the W912 consultation occur?
The W912 consultation should be conducted on-site at non-emergency long-term care facilities such as nursing homes or convalescent hospitals.
What documentation is required from the referring source for W912?
A written request identifying the referring and consulting physician, and detailing the service required and patient's relevant details must be documented.
Disclaimer: This article is intended as a general educational resource for physicians and billing staff. It does not constitute billing advice or a definitive interpretation of the OHIP Schedule of Benefits. Always verify current billing codes, eligibility criteria, and documentation requirements directly against the official Schedule of Benefits or consult with a qualified medical billing specialist.
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