Empathia AI + Accuro Integration: Seamless Documentation for Every Specialty
Why Accuro AI Integration Matters for EMR Workflows
Accuro is one of the most widely used electronic medical record (EMR) systems in Canada, supporting physicians, specialists, and allied health providers. While EMRs centralize patient data, clinicians across all specialties still face repetitive typing, look for relevant medical records, and after-hours charting.
Why Accuro AI Integration Matters for EMR Workflows, streamlining chart prep, intake, notes, and forms so clinicians can focus on care — not admin.
Key Benefits of Empathia AI + Accuro
1. Works Across All Specialties
Whether you are in family medicine, pediatrics, internal medicine, psychiatry, surgery, oncology, emergency, ENT, or geriatrics, Empathia AI adapts to your workflows.
2. Pull Patient Data Seamlessly
Sync schedules, demographics, and patient history directly from Accuro and generate AI-powered patient summaries.
Reduce manual entry with pre-populated encounter context.
3. AI-Powered Charting
Generate SOAP notes, consult letters, and referral letters in seconds.
Customize note style to meet specialty-specific documentation and compliance needs.
4. Push Notes Back to Accuro
Save finalized AI-generated notes directly to Accuro patient charts.
Maintain structured formatting and continuity without copy-paste errors.
5. Autofill Forms
Referral forms, lab requisitions, disability, and insurance forms can be auto-completed with encounter data.
Cuts down repetitive admin and ensures nothing is missed.
6. Pre-Visit Intake and Longitudinal Charts
Digital intake forms completed by patients flow into Empathia and sync with Accuro.
Build longitudinal charts that carry forward key history for follow-up care.
7. Telemedicine + Hybrid Visit Support
Record virtual visits across platforms (desktop, Accuro Engage Video, mobile, headset).
Generate AI-powered notes in real time for hybrid and telehealth workflows.
8. Billing + OHIP Ready (Pilot)
AI-assisted coding (ICD diagnosis code and service code, like OHIP for Ontario) designed for audit-proof accuracy.
Helps clinicians maximize reimbursement and reduce billing errors.
Integration Costs Covered
If you are an Infoway-approved provider, your Accuro integration costs are already covered under the program.
For all other Empathia AI subscribers, Empathia will cover Accuro integration costs at no additional charge — ensuring every clinician can benefit without financial barriers.
Feedback from Accuro Training
In recent Accuro internal team sessions, Empathia AI was recognized as the most advanced AI scribe integration available today, supporting efficient workflows across specialties.
“This eliminates not only copy-paste work, but also streamlines chart preparation and patient intake, keeping physicians focused on care, not admin.”
How to Get Started
Enable Empathia AI Integration → Step-by-step guide
Log in to Accuro and sync schedules & patient data.
Use Empathia AI during visits for charting, consults, and forms.
Push notes back into Accuro seamlessly.
Ready to Try Empathia AI with Accuro?
Empathia AI makes charting faster, easier, and more accurate — directly inside your Accuro workflow.
✅ Works across all specialties
✅ Integration costs covered for all subscribers
✅ EMR-ready with SOAP, consult, referral notes, and handouts
✅ Future-ready with billing support, OHIP, and advanced intake
👉 Book a Demo to see Empathia AI in action with Accuro, or Start Your Free Trial today.
Related Resources
FAQs
Q: Does Empathia AI integrate directly with Accuro EMR?
A: Yes. You can pull schedules, sync patient history, and push finalized notes, consults, and handouts back into Accuro.
Q: What data can be pulled from Accuro into Empathia?
A: Patient demographics, medical history, medications, past medical history, allergies, and labs are available now. More data types and customization options are under discussion.
Q: What types of notes can be pushed back to Accuro?
A: SOAP notes, consult letters, referral letters, and patient handouts. These automatically appear in the “Notes” section without needing manual categorization.
Q: Can Empathia work with Accuro’s “Virtual Charts”?
A: Yes. You can use the “Print Virtual Charts” option to generate a PDF of the patient’s timeline view and upload it to Empathia.
Q: Can administrators complete intake before the provider begins recording?
A: Yes. Admins can pre-complete patient intake, which is then available to the provider.
Q: Does Empathia work with Accuro Engage video visits?
A: Yes. Using “Telemed – Record from Third Party,” Empathia is compatible with Accuro Engage and other video visit platforms.
Q: Is formatting preserved when pushing notes back to Accuro?
A: Yes. SOAP note formatting is preserved. Accuro has some RTF limitations, but pushing as PDF maintains full formatting. Improved formatting support is planned.
Q: Do Empathia templates pull from Accuro’s history bands?
A: No, not currently. This is being considered for future integration.
Q: Can data be pushed into the right-hand “band” in Accuro?
A: No. This is an Accuro restriction, not an Empathia limitation, due to medico-legal implications.
Q: Can completed forms be pushed into Accuro?
A: Not at this time. Referral, lab, or insurance forms can be autocompleted in Empathia with encounter data, but do not push back to Accuro yet. Planned for future.
Q: What does a patient handout look like in Accuro?
A: When pushed as a PDF, formatting is preserved.
Q: How do labs appear in Accuro when using Empathia?
A: Labs are viewed natively in Accuro as discrete values. Empathia’s Smart Summary can capture data contextually. Future exploration may allow pushing results into specific fields.
Q: Is pricing different for integrated vs. non-integrated subscribers?
A: No. Integration is covered for all Empathia subscribers at no additional cost. If you’re Infoway-approved, your integration is covered by the program. For all other subscribers, Empathia covers the integration costs directly.
Q: What if a diagnosis does not have an ICD-9 code (e.g., hematology)?
A: Empathia supports custom template mapping to capture these cases.
Q: Which specialties can use the integration?
A: All specialties. Family medicine, internal medicine, pediatrics, psychiatry, surgery, oncology, emergency, ENT, geriatrics, and more.
Q: Is billing supported?
A: ICD Diagnosis code is ready. Billing services code is in development. Empathia AI is piloting OHIP in Ontario and offers CPT/ICD support for U.S. providers.
