Empathia Across Specialties: From Family Practice to Urgent Care

By: Empathia Editorial Team
April 22, 2025

Not all physicians chart the same and not all AI tools do either.

At Empathia, we know that specialists need more than just transcription. That’s why our AI medical scribe platform is designed to adapt to your specialty—whether you’re in family practice, urgent care, pediatrics, mental health, or internal medicine and more!

With deep customization, personalized note structures, and dedicated onboarding, Empathia supports physicians across specialties with the tools they actually need.

Here’s how.


🩺 Family Medicine: Versatility for a Wide Range of Encounters

Family physicians see everything from newborn visits to chronic disease management to urgent consults.

Empathia supports them with:

  • Flexible templates for preventative care, follow-ups, and acute issues

  • Differential diagnosis suggestions tailored to multi-system complaints

  • Custom macros for documenting one-off patient discussions

  • Patient education handouts for common conditions (multilingual)

And yes, it’s EMR-friendly. Notes can be copy-pasted into platforms like Accuro and Epic without formatting issues.


⏱️ Urgent Care: Fast, Focused, and Ready Now

Urgent care physicians need speed and accuracy. Empathia delivers with:

  • Real-time SOAP note generation during or after the visit

  • Smart prompts for common urgent presentations (lacerations, infections, injuries)

  • Integration of triage-level documentation

  • AVS and referral letter generation for follow-up providers


🧠 Built for Specialists—Because One Size Doesn’t Fit All

What makes Empathia different from general-purpose AI tools?

Customization

We work with you to build out templates specific to your flow. Whether it’s:

  • Pediatric growth charts

  • Psychiatry mental status exams

  • Geriatric medication reviews

  • Immunotherapy planning for allergists

You’ll get tools that reflect your actual clinical needs, not generic workflows.

Personalization

Empathia adapts to your voice, your tone, and your phrasing. After just a few uses, the AI begins reflecting your preferred language and structure, making documentation feel seamless, not synthetic.

Dedicated Onboarding

You’ll never be left to “figure it out.” Every provider receives:

  • A 15-minute onboarding session tailored to your specialty

  • Hands-on walkthroughs for template creation, workflow design, and Smart Edit

  • Ongoing support to refine usage and boost efficiency


🌐 Beyond Documentation: Full-Spectrum Support

Across specialties, Empathia also supports:

  • ICD-9 code suggestions to improve billing accuracy

  • Translation tools for multilingual encounters

  • EMMA Smart Edit to polish your documentation instantly

  • Supplementary note templates for sick notes, appeals, and letters


📊 Specialists Are Saving Time—and Stress

In February 2025, clinicians using Empathia reported saving 29 hours per month on average. Whether you’re in a high-volume urgent care setting or managing a full panel in primary care, that’s time you can reinvest in your patients or in yourself.


🚀 Ready to See It for Your Specialty?

Empathia is actively co-building with physicians across:

  • Family medicine

  • Urgent care

  • Pediatrics

  • Psychiatry

  • Internal medicine

  • Allergy & immunology

  • Cardiology

  • Dermatology

  • Plastic Surgery

Want to see how it can work for your workflow?

👉 Start Your Free Trial

💬 Book a 15-min onboarding session

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