By: Empathia Editorial Team
April 22, 2025
Not all physicians chart the same and not all AI tools do either.
At Empathia, we know that specialists need more than just transcription. That’s why our AI medical scribe platform is designed to adapt to your specialty—whether you’re in family practice, urgent care, pediatrics, mental health, or internal medicine and more!
With deep customization, personalized note structures, and dedicated onboarding, Empathia supports physicians across specialties with the tools they actually need.
Here’s how.
Family physicians see everything from newborn visits to chronic disease management to urgent consults.
Empathia supports them with:
Flexible templates for preventative care, follow-ups, and acute issues
Differential diagnosis suggestions tailored to multi-system complaints
Custom macros for documenting one-off patient discussions
Patient education handouts for common conditions (multilingual)
And yes, it’s EMR-friendly. Notes can be copy-pasted into platforms like Accuro and Epic without formatting issues.
Urgent care physicians need speed and accuracy. Empathia delivers with:
Real-time SOAP note generation during or after the visit
Smart prompts for common urgent presentations (lacerations, infections, injuries)
Integration of triage-level documentation
AVS and referral letter generation for follow-up providers
What makes Empathia different from general-purpose AI tools?
✅ Customization
We work with you to build out templates specific to your flow. Whether it’s:
Pediatric growth charts
Psychiatry mental status exams
Geriatric medication reviews
Immunotherapy planning for allergists
You’ll get tools that reflect your actual clinical needs, not generic workflows.
✅ Personalization
Empathia adapts to your voice, your tone, and your phrasing. After just a few uses, the AI begins reflecting your preferred language and structure, making documentation feel seamless, not synthetic.
✅ Dedicated Onboarding
You’ll never be left to “figure it out.” Every provider receives:
A 15-minute onboarding session tailored to your specialty
Hands-on walkthroughs for template creation, workflow design, and Smart Edit
Ongoing support to refine usage and boost efficiency
Across specialties, Empathia also supports:
ICD-9 code suggestions to improve billing accuracy
Translation tools for multilingual encounters
EMMA Smart Edit to polish your documentation instantly
Supplementary note templates for sick notes, appeals, and letters
In February 2025, clinicians using Empathia reported saving 29 hours per month on average. Whether you’re in a high-volume urgent care setting or managing a full panel in primary care, that’s time you can reinvest in your patients or in yourself.
Empathia is actively co-building with physicians across:
Family medicine
Urgent care
Pediatrics
Psychiatry
Internal medicine
Allergy & immunology
Cardiology
Dermatology
Plastic Surgery
Want to see how it can work for your workflow?