How Empathia AI is Revolutionizing Physician Billing & Documentation
By. Dr. Daniel Ngui, Physician Advisor
April 3, 2025
Why AI-Generated Billing is the Future for BC Family Physicians
In British Columbia, accurate billing and panel complexity classification are key to maximizing physician compensation. However, manual data entry and inconsistent ICD-9 coding can lead to lost revenue. That’s where Empathia AI comes in.
Empathia AI automates documentation and billing, ensuring that physicians always capture three ICD-9 codes per patient visit. This allows clinics to:
✅ Optimize panel complexity, leading to better reimbursement.
✅ Ensure MSP compliance with properly assigned ICD-9 codes.
✅ Reduce administrative time, letting physicians focus on patient care.
How Empathia AI Leads the Way in Optimized Billing
Empathia AI is the first AI-powered scribe designed specifically for BC physicians to enhance billing and workflow efficiency. Unlike other AI tools, Empathia AI:
Automatically suggests three ICD-9 codes per encounter to ensure optimal billing.
Uses only MSP-approved ICD-9 codes to avoid claim rejections.
Aligns with BC’s ACG system to improve complexity scoring.
Streamlines charting and billing processes, reducing time spent on administrative tasks.
The Impact of AI-Optimized Billing on Physician Compensation
Recent guidelines from BC Family Doctors emphasize that all ICD-9 codes, including V codes, impact complexity scoring. With Empathia AI, physicians can ensure accurate code selection and prevent loss of specificity due to outdated Teleplan databases.
Physicians who consistently use three ICD-9 codes per visit have seen significant increases in their panel complexity scores, leading to higher earnings and better resource allocation.
How to Get Started
Empathia AI is ready to help BC family physicians pilot AI-powered billing optimization. If you’re looking to:
✅ Improve billing accuracy
✅ Optimize panel complexity
✅ Reduce administrative burden
✅ Maximize revenue with AI-driven documentation
Then it’s time to try Empathia AI
🚀 Curious to see how it works?
💬 Book a session with our team today and experience the future of AI-powered physician support.
*Please note that Dr. Ngui is not an auditor and cannot speak on behalf of the Medical Services Plan. The above are ideas and concepts to ensure accuracy since all clinicians are responsible for their submissions.
