How Dr. Catherine Golding Completes 99% of Notes During Clinic
By: Empathia Editorial Team
June 25, 2025
Family physician Dr. Catherine Golding knows the reality of rural and remote medicine: high patient loads, limited support staff, and the never-ending burden of documentation. Practicing across northern Ontario and Manitoba, she was spending hours after clinic catching up on notes—until she found Empathia.
“Literally saved me hundreds of hours. I’m not sure how I did clinic without it.”
The Challenge: After-Hours Charting That Never Ended
Before Empathia, documentation bled into every evening. Dr. Golding often found herself writing notes long after clinic had ended—eating into personal time and increasing the risk of burnout.
“I was spending hours every evening catching up on charting.”
Like many family physicians, she faced a growing administrative load that made work-life balance nearly impossible.
The Solution: A Seamless AI Scribe for Telemedicine
With most of her visits conducted virtually, Dr. Golding needed a flexible solution. Empathia’s mobile app and web recorder allowed her to capture notes directly from her device—no extra hardware or EMR integration required.
She now uses Empathia for:
Writing patient notes during appointments
Generating referral letters and summaries
Documenting telemedicine visits with ease
“Most of my visits are telemedicine. I record directly from my mobile app.”
The Results: 99% of Notes Done During Clinic
Empathia didn’t just help Dr. Golding save time—it transformed her entire workflow. By generating highly structured notes in her preferred format, she can complete nearly all documentation before the next patient walks in.
“I now complete 99% of my notes during clinic instead of after hours.”
She’s reclaimed hundreds of hours, improved documentation quality, and reduced end-of-day fatigue. The shift has allowed her to re-focus on what matters most—providing high-quality care and maintaining personal balance.
Why It Worked
✅ Mobile-first: Works seamlessly for virtual and in-clinic visits
✅ Tailored templates: Reflects her note style and clinical context
✅ Fast turnaround: Notes are ready in seconds, not hours
✅ No disruption: Integrated into her day without learning curves
💬 Final Word
For physicians juggling heavy workloads and complex care environments, Dr. Golding's story is a clear example of how the right AI assistant can make the difference between surviving and thriving.
“It’s not just about saving time—it’s about preserving your energy for what actually matters.”
✅ Ready to Reclaim Your Evenings?
Try the AI scribe that helps Dr. Golding finish her notes before she even ends her day.
