AI Note-Taking for Group Visits: Multi-Speaker Support
By: Empathia Editorial Team
May 20, 2025
Now live in Empathia AI (Beta): speaker-aware charting for group and multi-party visits.
Whether you're running a family consult, a team-based care meeting, or a visit involving caregivers and interpreters, accurate documentation can get messy—fast. That’s where Empathia’s Multi-Speaker Support comes in.
With this feature, Empathia uses speaker diarization to identify and separate contributions from multiple individuals in the conversation, so your notes stay clear, structured, and legally sound.
📌 Feature Overview
In clinical practice, conversations rarely occur between just the patient and the physician. Many visits include:
A parent discussing several dependents’ concerns
A couple discussing shared health decisions
A team consultation with an MOA, RN, or therapist contributing
Mental health or chronic disease group visits
Translator- or caregiver-supported appointments
Multi-speaker identification—also known as speaker diarization—is essential in these settings. It helps Empathia:
Distinguish between participants
Assign content to the correct speaker
Prioritize clinician speech
Reduce the risk of misattribution in clinical notes
Accurately organize medical details by individual
✨ What Empathia Does
Empathia’s AI medical scribe now supports:
Multiple speaker input
Role-based speaker tagging (e.g., Physician, Nurse, Patient, Parent)
Structured summaries generated from overlapping dialogue
Notes formatted for direct EMR entry—Accuro, Plexia, OSCAR, and more
No guessing. No filler. Just clear documentation of who said what, and what to do next.
🔧 How to Use Multi-Speaker Support
📍 On the Chrome Extension:
Click the up arrow next to the “Start Recording” button
Select “Start Diarization”
Conduct your visit as usual
After recording ends, Empathia will process and tag speakers in the transcript
Copy/paste or export the structured summary directly to your EMR
Note: Speaker assignment appears automatically during transcription—no additional setup required.
Read more in our tutorial here.
📋 Example Output
Visit Type: Pediatric Family Consult
Participants: Dr. Erin Yu (Physician), MOA (Rita), Parent (Anna P.), Patient (Max P.)
Transcript Summary:
Dr. Yu confirmed Max’s asthma symptoms are improving on the current inhaler dose.
Anna P. mentioned ongoing issues with Max’s seasonal allergies and requested a referral to ENT.
Rita (MOA) confirmed the prescription refill and set a reminder for immunotherapy scheduling.
Plan:
Continue salbutamol PRN
Add referral for ENT
Book follow-up in 6 weeks
✅ Best Practices & Tips
When speaking with multiple professionals (e.g., nurse, MOA, dietitian), refer to them by name and title in conversation. Example:
“Rita, can you confirm that was sent?”
“Let’s have Kendra from OT weigh in here.”
Empathia will use this context to apply more accurate speaker tags.
For group consults (e.g., mental health or education sessions), speak clearly when transitioning between participants.
Use brief cues like “Let’s summarize that” or “We’ll add this to the plan” to help structure key segments of the note.
🔐 Fully Compliant & EMR-Friendly
HIPAA + PIPEDA compliant
Notes are encrypted, private, and never reused
Works across Chrome, mobile, and desktop
No EMR integration required for use
🚀 Start Using Multi-Speaker Support Today
You don’t need a separate setup or subscription—it’s already built into your Empathia tools.
