Comparing AI Scribes: How Empathia Delivers Value and Reliability
By: Empathia Editorial Team
August 29th, 2025
AI scribes are no longer an experiment—they’re becoming a national adoption trend. By the end of 2025, industry experts project that over 60% of physicians will incorporate AI into their daily workflows.
As adoption grows, physicians naturally ask:
“If I’m choosing an AI scribe, what should I look for?
Physicians don’t have much time to try out each solution or compare each vendor by feature, pricing is naturally one of the first considerations. At Empathia, we value meaningful adoption, real physician usage, and actual time saved.
That’s why we continuously invest in innovation, better experience, reliability, and best customer services—because these are the things that truly matter to physicians.
And that’s also how Empathia has grown differently: over 60% of our adoption has come from word of mouth and physician referrals.
That speaks to something deeper: physicians choose Empathia because it works nicely, not because it’s free or cheap.
What Physicians Really Pay
We focus on building medical society partnerships and group programs that reduce financial burden for practices.
Provincial Programs: AI Scribe BC Trial and Infoway partnerships offer subsidized adoption for thousands of Canadian clinicians.
Association Discounts: OntarioMD, AAFP, and others provide up to 50% off annual plans.
Community Support: Groups like CANPAN, Rural Physician Networks, Canadian Indian Psychiatry Association, Canadian Chinese Medical Society help extend access broadly.
Clinic Group Adoption: Multi-provider clinics can adopt Empathia as a team, with dedicated support and affordable pricing—making it easy to bring the entire staff up to speed.
Annual Plans: We’re committed to your practice for the long term. Annual subscriptions bring the monthly cost in line with—or lower than—competitors.
👉 In practice, most physicians end up paying rates similar to or below market average, while gaining enterprise-level compliance, specialty adaptation, full workflow coverage, 24/7 top-tier local support, and continuous product updates.
Why Physicians Choose Empathia
1. Reliability that saves hours—not just dollars
Every missed note or system outage costs more than a $20–30 difference.
99.999% uptime: you never worry about losing notes due to service interruptions.
Saves 1–2 hours per day in after-hours charting.
Clinics report 20–30% faster chart prep.
More time for patients—or more time back for you.
2. Enterprise-grade compliance and security at an affordable price
Empathia is independently vetted for:
Certified for HIPAA (US), PHIPA/PIPEDA (Canada), GDPR, ISO, and SOC 2 compliant
Selected for National Infoway and provincial pilots
Trusted by national associations and specialty groups
You get enterprise-level safeguards—at a cost accessible to individual practices. That means you’re fully compliant, patient trust is protected, and you’re not stuck switching tools when regulations evolve.
3. Specialty-aware and future-ready
Empathia adapts to the way different specialists work:
Pediatrics: parent + patient context, growth tracking
Neurology: structured neuro exams, detailed HPI
Psychiatry: longitudinal notes and therapy encounters
Plastic Surgery, OB/GYN, Internal Medicine, Family Practice, and more
And unlike static tools, new features are continuously added at no extra cost—telemedicine optimization, AI patient intake and chart prep, billing and beyond.
Your subscription grows in value every month.
4. Top-tier, local customer service that truly cares
Physicians can’t afford to wait days for an email reply. That’s why Empathia provides 24/7 local support with live chat, phone, Zoom, and same-day ticket resolution.
Never outsourced or “email-only”, Empathia has the top-tier support from teams who care about your practice.
Proven Value, Not Just a Price Tag
When you add it up:
✔ Most physicians pay competitive rates through programs and associations.
✔ Saves 1–2 hours daily → the subscription pays for itself many times over.
✔ 99.999% uptime = no lost notes, no wasted effort.
✔ Enterprise-grade compliance keeps you protected at all times.
✔ 24/7 local support ensures your clinic runs smoothly.
✔ You join a peer community pioneering AI in healthcare.
So, Is Empathia More Expensive?
Empathia stands out with its lasting value. It is chosen not because it’s the cheapest, but because it’s the smarter, safer, and more physician-focused investment.
By adopting Empathia, you’re not just subscribing to an AI scribe. You’re joining thousands of physicians across the world who are shaping how AI integrates responsibly into healthcare.
And that’s why many doctors compared multiple vendors and chose Empathia –rarely look back.
⚡ Key takeaway for physicians:
Empathia isn’t about racing to the lowest price—it’s about delivering the highest value. More time saved, more compliance peace of mind, 99.999% uptime reliability, 24/7 support that truly cares, and continuous innovation—at a cost that remains competitive through medical society partnerships.
That’s why word-of-mouth, not ads, has fueled our growth. And that’s why Empathia has become the trusted choice for physicians leading the future of AI in healthcare.
