What’s New in Empathia: Features Updates from Q1
By: Empathia Editorial Team
March 25, 2025
As Q1 comes to a close, we’re rolling out our latest updates designed to make your clinical workflow even faster, smarter, and easier to personalize. Whether you’re a solo provider or part of a growing practice, Empathia’s AI medical scribe capabilities now cover even more of what clinicians need, across any visit type.
Q1 was all about putting powerful tools into clinicians’ hands—faster, smarter, and more customized than ever. Whether you’ve been with us for months or just started your free trial, here’s a roundup of everything we launched this quarter to support your clinical documentation workflow and day-to-day patient care.
🩺 Feature Highlight: Telemedicine Launch
We successfully wrapped up beta testing of Empathia’s Telemedicine add-on, and it’s now available to all users!
Capture real-time SOAP notes, consult summaries, and patient instructions during virtual visits
Seamlessly integrates with your existing workflow—whether you chart live or post-visit
Basic Plan pricing: Add Telemedicine for just $29/month
🧪 Try it free for a month and see how it streamlines your virtual care.
🧠 EMMA Smart Toolkit: Your AI Clinical Assistant
Meet EMMA, your in-app AI assistant for admin tasks. EMMA helps you:
Summarize uploaded documents
Scan and extract info from web pages
Auto-fill forms (currently optimized for Plexia EMR)
Learn more: EMMA Smart Toolkit Overview
⚙️ Quick Feature Updates
1. Set Your Default Template (Customization)
Choose your default clinical note template—SOAP, consult, referral, or education handout—to personalize every encounter with one click.
2. Real-Time Silence Alerts
Never miss a dictation again. If audio isn’t recording, you’ll receive an immediate alert.
3. Supplementary Notes (BETA)
Create custom templates for sick notes, disability letters, medication appeals, and more.
🧪 Beta Feature Access (Now Available to Test)
Multi-Speaker Identification: Auto-label multiple voices in a conversation
Swift Transcript: Speedier and more accurate documentation
Dictate a Reassessment: Tailored for emergency and urgent care physicians
🛠️ Bonus Improvements
Output notes in Spanish
Calendar filters to manage encounter records
Share templates/macros with your colleagues
Support for MOA-initiated notes (draft “History-only” visits)
💡 Tip of the Month: Paste Smarter
Having formatting issues when pasting notes into your EMR?
PC: Ctrl + Shift + V
Mac: Command + Shift + V
This works on Accuro and most EMRs that support rich text.
Full article: Copy-Paste Formatting Help
🔁 Keep Up With the Latest
Check out our What’s New Portal for:
Workflow tips (iPad dictation, MOA collaboration)
Invoicing help for tax season
Webinar recordings and FAQs
💬 Try It for Yourself
Ready to see what the latest generation of AI scribes can do?
Start your free trial or schedule a quick demo with our onboarding team.
