🔧 Product Spotlight: Smart Style & Specialty Customization
By: Empathia Editorial Team
May 1, 2025
For Physicians Who Want Notes That Sound Like Them and Work Like Their Practice
No two clinicians chart alike. A psychiatrist’s consult looks nothing like a plastic surgeon’s procedure note. A rural family doctor might cover a dozen symptoms in one visit. And a pediatrician probably doesn’t want "elderly patient" auto-filling anywhere in their chart.
At Empathia, we get that. That’s why we built Smart Style a feature that doesn’t just adjust to your specialty, but starts to sound like you.
Whether you're using our AI medical scribe for the first time or refining your workflow after dozens of notes, this spotlight walks you through how customization now works, what’s changed, and what’s coming next.
🎯 Why Customization Matters for Clinicians
We heard you. You don’t want to:
Re-teach the system what your consult note should look like
Manually tweak every template
Guess whether the final note is following your settings, your template, or the last thing Smart Edit remembered
You want your notes to sound like your voice without needing to micromanage the system.
Smart Style helps solve that by introducing a smarter, more intuitive way to get the AI working for your clinical style and specialty.
🛠️ How It Works: The New Smart Style Flow
Let’s walk through what you’ll now experience when using Empathia as a first-time or returning user.
1. Pre-Built Templates That Match Your Specialty
When you start your first note, we’ll suggest 4–5 common visit templates based on your specialty:
In-Person New
In-Person Follow-Up
Telemedicine (audio & video)
Procedure Note
History-only encounters
Each template shows a visual preview, so you know what to expect — before you even dictate a word. If you prefer to create your own, you can do that too.
2. Mock Encounter, Real Experience
You’ll walk through a sample transcript and generate your first note — no pressure, no EMR commitment.
It gives you a chance to:
See how Empathia handles structure, tone, and formatting
Edit freely — and watch as Smart Style captures your preferences
Skip the overwhelm of “settings” and jump right into charting
3. “Customize This?” Prompt — Right When You Need It
After your first note, we’ll ask:
“Want to make this your own?”
If you’ve made edits, you’ll see:
“Looks like you prefer a different structure. Want us to remember that?”
We’re not just capturing feedback — we’re giving you control without the setup fatigue.
4. Smart Edit + AI Instructions = Custom, Your Way
You can refine your documentation style with:
Prebuilt instructions by specialty (e.g. “Use bulleted plan sections,” “Keep tone neutral and concise,” “Avoid first person”)
Free-text customization that lets you give clear preferences
Uploading an old note (PDF or DOCX), and letting Empathia learn from it
This is the foundation of adaptive clinical documentation.
✅ Targets: “customizable AI charting,” “adaptive medical scribe software”
🧠 Reducing the Learning Curve for Specialists
One of the biggest barriers to adoption is friction. Especially when it comes to:
Settings that contradict each other
Templates that don’t reflect real clinical practice
Notes that feel generic, not specialty-specific
We’ve designed Smart Style to prioritize:
Contextual learning – the system learns as you go
Progressive disclosure – you see more controls as you gain confidence
Immediate wins – fast time to value with usable notes from day one
Whether you're a cardiologist, family doc, ENT, or psychiatrist — you’ll see structure, tone, and logic that make sense for your workflow.
🗂️ What’s Coming Next
Here’s a peek at what we’re building to make your AI documentation even more specialty-aware:
“Recommended Templates” in your personal library
Smart Style-powered macros for common diagnoses, phrases, and visit types
Interactive, specialty-specific onboarding coach
Real-time visual feedback from EMMA as your preferences are applied
🤝 Less Setup, More Support
We know physicians are busy. That’s why every Empathia user gets:
A 15-minute onboarding call tailored to your specialty (or as many as you need to feel comfortable!)
Access to community templates and common setups
Real-time support if the system’s ever off-mark
📘 Summary: The Future of Specialty-Aware AI Charting
✅ Works for generalists and specialists alike
✅ Adapts to how you chart not the other way around
✅ Saves you time while improving note quality and billing accuracy
✅ Gives you control without overwhelm
💡 Want to See Smart Style in Action?
Try Empathia’s new specialty-aware templates and charting assistant today.
Start your free trial or book a quick setup call — we’ll help you build your first note together.
