Case StudiesDr. Mandeep Wadhwa
Family Medicine

Draft: How Dr. Mandeep Wadhwa sees more patients with Empathia

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New Era Medical Clinic

Brampton, ON, Canada

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Doctor

Dr. Mandeep Wadhwa

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Specialty

Family Medicine

15H
Hours Saved Per Week
60%
Reduction in After-Hours Charting
99%
Notes Completed In-Clinic
Excellent
Patient Flow/Communication

Location

Brampton, ON, Canada

Workflow Types

DictationIntake
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Any family doctor juggling volume should try this. As per first answer- saved my 3-4 hrs per day.

The challenge

Before Empathia

Before Empathia, I faced the common challenge of many family physicians: managing a high volume of patients while ensuring thorough and timely documentation. This often led to long hours, with documentation spilling into my evenings, impacting my work-life balance.

Dr. Mandeep Wadhwa Draft: How Dr. Mandeep Wadhwa sees more patients with Empathia
Dr. Mandeep Wadhwa
Draft: How Dr. Mandeep Wadhwa sees more patients with Empathia

Dr. Mandeep Wadhwa is a family physician in Brampton, leading the New Era Medical Clinic. Her practice focuses on providing comprehensive care to her patients, handling both follow-up appointments and walk-ins.

The Transformation

After Empathia

Key Improvements

After given the license from Infoway program, I integrated Empathia into my daily clinic workflow. The platform allowed me to streamline my documentation process, ensuring that patient encounters were accurately recorded without consuming excessive time.

With Empathia, Dr. Wadhwa experienced a significant transformation in her practice. She can now see a greater number of patients per day and dedicate more focused attention to each individual during their encounters. The worry of missing referrals or important details is alleviated, as everything is recorded. Most importantly, Empathia has given her back precious hours each day, allowing her to complete charts on time and reclaim her evenings.

"Any family doctor juggling volume should try this. It bought me my evenings back."

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Key Features Used

Dictation

Voice-to-text with medical terminology recognition

Results at a Glance

15H
Weekly Time Saved
High
Documentation Quality
99%
Billing Accuracy
40
Patient Visits Daily
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