How Dr. Mahmoudi Saves Time on SOAP Notes with Empathia
World on Yonge Medic Clinic
Thornhill, ON, Canada
Doctor
Dr. Mehrshad Mahmoudi
Specialty
Family Medicine
My current workflow would not be possible without it.
The challenge
Before Empathia
Before Empathia, Dr. Mahmoudi faced a common challenge among physicians: the significant amount of time required to complete SOAP (Subjective, Objective, Assessment, Plan) notes. This often meant spending hours after patient appointments on documentation, cutting into his personal time and potentially leading to burnout.

Dr. Mehrshad Mahmoudi is a family physician in Ontario, Canada, practicing at the World on Yonge Medical Clinic. He is dedicated to providing comprehensive care to his patients and has been an early adopter of Empathia to enhance his clinical practice.
The Transformation
After Empathia
Key Improvements
Dr. Mahmoudi integrated Empathia into his daily workflow, leveraging its flexible and highly customizable features. This allowed him to tailor the program to his specific needs as a family physician, making the documentation process more efficient and less burdensome. The ability to create notes on the spot during patient interactions was a significant improvement.
"I spend a lot of time with my patients and it is nice that I can do the notes right on the spot."
With Empathia, Dr. Mahmoudi experienced a dramatic improvement in his documentation workflow. The time spent on SOAP notes was significantly shortened, allowing him to complete them much faster. This efficiency means his notes are ready by the time he finishes his workday, freeing up his evenings.
"My note is ready before I get home."
Dr. Mahmoudi highly recommends Empathia to other clinicians, emphasizing its ability to save a considerable amount of time for physicians across all specialties.
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Key Features Used
Templates
Customizable templates for common visit types
Dictation
Voice-to-text with medical terminology recognition