How Dr. Chattopadhyay got her family time back with Empathia
Sapperton Medical Clinic
New Westminster, BC, Canada
Doctor
Dr. Nandini Chattopadhyay
Specialty
Family Medicine
This is a MUST try for all the family physicians out there whose burden of notes sometimes hinder the work life balance. I have my evenings back and I DO NOT have to worry about not finishing notes in the right time.
The challenge
Before Empathia
Before Empathia, Dr. Chattopadhyay faced a common challenge among healthcare professionals: the overwhelming burden of documentation. She was accustomed to spending hours after work completing patient notes at home. However, with two children, this became an impossible task, leading to a backlog of notes and a struggle to maintain a healthy work-life balance.
"I was used to a system where I would spend hours after work to finish notes at home. But now I have 2 children and that is impossible and I didn't want my notes to pile up as well as wanted to keep myself right on track"
Dr. Nandini Chattopadhyay is a Family Physician at Sapperton Medical Clinic in New Westminster, British Columbia. As a dedicated doctor, she provides comprehensive care to her patients, which often involves extensive patient intakes, meet and greets, and detailed history taking.
The Transformation
After Empathia
Key Improvements
By joining the Canadian Infoway program, Dr. Chattopadhyay integrated Empathia into her clinic workflow. Given that she was starting a new practice, many of her patient encounters involved extensive initial consultations. Empathia proved to be an invaluable tool in organizing these detailed encounters, structuring them into relevant sections, and ultimately building thorough and comprehensive notes.
Since implementing Empathia, Dr. Chattopadhyay's documentation workflow has dramatically improved. She now finishes all her patient notes on the same day as the visits, before even leaving the clinic. This newfound efficiency has not only eliminated the backlog of notes but has also given her back her evenings, allowing her to achieve a much-desired work-life balance.
"I finish all my notes the same day as my patients visits and before I come home...looking back at the notes it gives me so much joy to see how much time and effort I actually put into every meet and greet"
Get started with Empathia
Start delivering care with less burden！
Key Features Used
Templates
Customizable templates for common visit types
Dictation
Voice-to-text with medical terminology recognition
