Case StudiesDr. Ryve L.
Family Medicine

How Dr. Ryve L. got her evenings back with Empathia

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The Clinic at Clayton Heights.

Surrey, BC, Canada

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Doctor

Dr. Ryve L.

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Specialty

Family Medicine

8H
Hours Saved Per Week
30%
Reduction in After-Hours Charting
90%
Notes Completed In-Clinic
Excellent
Patient Flow/Communication

Location

Surrey, BC, Canada

Workflow Types

Dictation
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Any family doctor juggling volume should try this. It bought me my evenings back.

The challenge

Before Empathia

Before Empathia, Dr. Ryve L. was spending an exhausting 3-4 hours every day on charting, constantly feeling behind on her documentation. This significant time commitment after patient hours was eating into her personal time and creating an unsustainable workload.


"I was spending 3-4 hours of charting and was always behind..."
Dr. Ryve L. How Dr. Ryve L. got her evenings back with Empathia
Dr. Ryve L.
How Dr. Ryve L. got her evenings back with Empathia

Dr. Ryve L. is a Family Physician working in multiple settings in British Columbia. She is dedicated to providing comprehensive care to her patients at The Clinic at Clayton Heights.

The Transformation

After Empathia

Key Improvements

By joining the Canadian Health Infoway program, Dr. Ryve L. integrated Empathia into her clinic workflow to tackle her documentation burden. She now uses dictations after each complex patient she sees, leveraging her iPhone or directly recording from her PC. Empathia's Chrome Extension allows her to manage everything in one centralized place, streamlining her entire process.

Since implementing Empathia, Dr. Ryve L. has experienced a significant transformation in her documentation workflow. The most impactful result has been reclaiming her evenings, which were previously consumed by charting. Beyond personal time, Empathia has also proven to be an excellent tool for shared care, enabling other team members to easily review patient notes.

"Any family doctor juggling volume should try this. It bought me my evenings back."

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Key Features Used

Smart Summary

Summarize and combine multiple reports (e.g., genetics reports, lab results, referral letters) into one unified summary

Dictation

Voice-to-text with medical terminology recognition

Results at a Glance

8H
Weekly Time Saved
High
Documentation Quality
95%
Billing Accuracy
30
Patient Visits Daily
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