How Empathia AI Helped Mississauga Cure Medical Center Double Patient Volume
Mississauga Cure Medical Center
Mississauga, ON, Canada
Doctor
Dr. Farah Siam
Specialty
Pediatrics
Empathia AI has transformed my medical documentation by capturing not only clinical facts but also the patient’s voice and emotional context. Notes feel more accurate, compassionate, and reflective of real encounters, saving time while improving clarity and continuity of care.
The challenge
Before Empathia
Before Empathia AI, Farah faced a significant challenge with medical documentation. The process was time-consuming, often taking 2.5 hours per session. This extensive documentation limited the number of patients she could see, impacting the center's capacity to provide care.
Empathia AI has transformed my medical documentation by capturing not only clinical facts but also the patient’s voice and emotional context. Notes feel more accurate, compassionate, and reflective of real encounters, saving time while improving clarity and continuity of care.
Farah Siam is a clinician at Mississauga Cure Medical Center, a medical facility dedicated to providing comprehensive patient care. The center focuses on delivering accurate, compassionate, and reflective medical encounters.
The Transformation
After Empathia
Key Improvements
By joining the Canadian Health Infoway program, Farah integrated Empathia AI into her daily workflow. The AI solution was designed to capture not only clinical facts but also the patient's voice and emotional context, leading to more accurate and compassionate notes. This allowed for a more holistic approach to documentation, improving clarity and continuity of care.
With Empathia AI, Farah has seen remarkable improvements. Her documentation time has been cut down from 2.5 hours to less than an hour, a reduction of over 60%. This efficiency gain has enabled her to double the volume of patients she can see and provide care for, significantly enhancing the center's capacity and patient outreach.
It has significantly ease my documentation of long consultation notes, specially, those with developmental or psychiatric context.
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Key Features Used
Smart Summary
Summarize and combine multiple reports (e.g., genetics reports, lab results, referral letters) into one unified summary
Dictation
Voice-to-text with medical terminology recognition
