Case StudiesDr. Kalindi Dhekney
Pediatrics

How Tiny Oaks Pediatrics Run Consult Intake, ADOS Assessment Smoothly with Empathia AI

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Tiny Oaks Pediatrics

Oakville, ON, Canada

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Doctor

Dr. Kalindi Dhekney

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Specialty

Pediatrics

6H
Hours Saved Per Week
60%
Reduction in After-Hours Charting
95%
Notes Completed In-Clinic
Excellent
Patient Flow/Communication

Location

Oakville, ON, Canada

Workflow Types

group practice
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We mainly use it for consultations right now — I like the development consultation and ASD template

The challenge

Before Empathia

“For autism assessments like ADOS, I want to use dictation during activities and report in another section later. I want to see how scores and answers from questionnaires will display in the system, especially for anxiety tools.”

Dr. Kalindi Dhekney How Tiny Oaks Pediatrics Run Consult Intake, ADOS Assessment Smoothly with Empathia AI
Dr. Kalindi Dhekney
How Tiny Oaks Pediatrics Run Consult Intake, ADOS Assessment Smoothly with Empathia AI

Referred by a colleague, Tiny Oaks Pediatrics is using Empathia primarily for consultations, with growing interest in ASD/ADOS workflows and AI-assisted intake. The clinic runs PS Suite today, with telemedicine supported via phone/Zoom, and is currently enrolled with Canada Health Infoway Program.

  • Care Setting: In-clinic and telemedicine

  • Team Setup: Physician with clinic staff; onboarding a new colleague

  • Common Note Types: Consultations (developmental), ASD/ADOS notes, primary care consults

  • Current EMR: TELUS PS Suite

“We mainly use it for consultations right now — I like the development consultation and ASD template.”

Before

  • Consult notes took work to assemble: pulling data from questionnaires and PS Suite before writing the consult.

  • ADOS/ASD documentation was fragmented: observations during activities needed dictation and structured sections later.

  • Paper/EMR intake wasn’t leveraged in notes: anxiety and other screening scores weren’t flowing cleanly into consultation outputs.

“For autism assessments like ADOS, I want to use dictation during activities and report in another section later. I want to see how scores and answers from questionnaires will display in the system, especially for anxiety tools.”

How Empathia AI Fits Into Their Workflow

The Setup

  • Dictation anywhere: start a new session or add supplemental recordings after an encounter; verify dictation style settings.

  • Template access: all templates (including ASD) become available on signup; AI can convert sample notes into reusable templates.

  • Intake capture paths: copy/paste from EMR, upload for Smart Summary, or use screenshot capture to pull key data into notes.

Workflow Adaptation

  • Pre-visit:

    • Copy/paste EMR data, upload forms for Smart Summary, or use screenshot capture.

  • During visit (consult / ADOS):

    • Use dictation to capture observations; continue with ASD template.

  • Post-visit:

    • Add supplemental recording; finalize consult; include questionnaire scores and rationale where appropriate.

The Transformation

After Empathia

Key Improvements

Top Features Used

  • Consult & ASD Templates — ready-made structures for developmental consults and ASD notes.
  • Dictation (live or supplemental) — capture ADOS observations during activities; report later in a dedicated section.
  • AI Intake (Questionnaires → Notes) — bring anxiety and other scores into consult outputs.
  • Smart Summary — upload forms/faxes to generate concise summaries pre-visit.
  • Telemedicine — make calls in-app (optional) or record Zoom/TELUS sessions via screen share capture.
  • Autofill from - helpful to fill out repetitive forms automatically
We mainly use it for consultations right now — I like the development consultation and ASD template

Early trial outcomes point to cleaner consults, smoother ADOS documentation, and less manual assembly of intake data.

  • Consults: using ASD/consult templates reduces formatting overhead.

  • ADOS: dictation during activities → structured reporting later.

  • Intake: multiple paths (paste/upload/screenshot) bring scores & answers into notes for clearer documentation.

  • Televisit: in-app calling with automatic note generation, or Zoom capture — whichever matches clinic habits.

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Key Features Used

Templates

Customizable templates for common visit types

AI Pre-Visit Intake

AI-led patient intake that collects information before the visit—via voice or text—and organizes it into a clean, structured summary.

Telemed

All-in-one built-in Telemed on mobile and web—call patients directly or start a secure video visit with automatic, seamless documentation.

Smart Summary

Summarize and combine multiple reports (e.g., genetics reports, lab results, referral letters) into one unified summary

Results at a Glance

6H
Weekly Time Saved
High
Documentation Quality
90%
Billing Accuracy
20
Patient Visits Daily
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