Follow-Up & Administration

Finish the Work. Not Your Day.

Empathia automates the work that happens after the visit—letters, forms, coding, billing, and more—so you can close your charts with confidence and get back to your patients.

HIPAA CompliantPIPEDA CompliantPHIPA Compliant

Trusted by 8,800+ clinicians across North America

Follow-Up Center

Everything you need to finalize care and manage administration.

24
Letters
Generated this week
18
Forms & Certificates
Completed this week
9
Sent for Review
This week
32
Patient Instructions
Generated this week

Recent Activity

View All Activity →
Consult Letter – Dr. Sarah LeeMay 10, 2024CompletedDisability Form – John SmithMay 10, 2024CompletedOHIP Claim – K1234May 8, 2024SubmittedMSP (BC) Claim – 090003May 8, 2024Submitted

Task Manager

This Week

Tasks Extracted18
Completed12
Pending6
View Task Manager →

Everything You Need After the Visit

AI-powered tools to handle follow-up and administrative tasks—accurately and efficiently.

Letters

Generate professional letters in seconds.

  • Consult Letters
  • Referral Letters
  • Return-to-Work Notes
  • School & Other Letters
Learn more

Forms & Certificates

Complete forms and certificates with ease.

  • Disability Forms
  • Insurance Forms
  • Medical Certificates
  • Custom Forms
Learn more

Coding & Billing

Accurate coding across multiple jurisdictions.

  • CPT® (Medicare)
  • OHIP (Ontario)
  • MSP (BC)
  • And more to come
Learn more

Patient Instructions

Clear, personalized instructions for patients.

  • After-Visit Summaries
  • Care Instructions
  • Follow-Up Plans
  • Education Materials
Learn more

Try Our AI Billing Coding in Seconds

See how Empathia suggests accurate codes across multiple billing systems.

SOAP Note

Subjective
Chief Complaint: Follow-up for hypertension, hyperlipidemia, and type 2 diabetes.
History of Present Illness:

Reports adherence to prescribed antihypertensives, statin, and metformin. Blood pressure today is 136/94 mmHg, slightly above goal. Last A1c was 7.1% and LDL was at goal. No chest pain, palpitations, or symptoms of hyper- or hypoglycemia…

Review of Systems:

Cardiovascular – No chest pain or palpitations.

Endocrine – No polyuria or polydipsia…

Objective
Physical Examination:

General – Well, no acute distress.

Cardiovascular – Regular rate, no murmurs…

Investigations:

Blood pressure 136/94 mmHg. Last hemoglobin A1c 7.1%. Last LDL at goal…

Assessment
Problem:

1. Hypertension 2. Hyperlipidemia 3. Type 2 Diabetes Mellitus

Clinical Impression:

Three stable chronic conditions, well controlled on current medication and lifestyle management…

Plan

Treatments: Continue current antihypertensive, statin, and metformin regimen.

Patient Education: Diet and lifestyle counseling provided.

Follow Up: Follow-up in 3 months…

Generate CodesAI-powered suggestions
CPT® (Medicare)OHIP (Ontario)MSP (BC)Coming Soon
Recommended CodeModerate MDM
99214
Medical Decision Making Rationale

Three established chronic conditions—hypertension, hyperlipidemia, and type 2 diabetes—all stable with medication and lifestyle counseling, supporting a moderate level of medical decision making.

99213

Would apply if fewer conditions were addressed, or the visit were more straightforward.

99215

Would apply if a condition were newly uncontrolled or required a more extensive workup.

Empathia supports multiple billing systems—and adding more is simple.

Works With Your Systems

Seamlessly integrates with leading EMRs and billing platforms.

Secure & Compliant
HIPAA, PHIPA & PIPEDA
Easy Integration
Fast setup. Minimal IT lift.
Built for Healthcare
Trusted by clinicians across specialties.
Dedicated Support
Local teams. Real people. Here when you need us.

Key Benefits

Save Time After Every Visit

Automate letters, forms, and billing tasks so you can close your charts faster.

Improve Accuracy & Compliance

AI-powered coding and billing suggestions reduce errors and support compliance.

Maximize Reimbursement

Accurate coding across multiple jurisdictions helps optimize your revenue.

Better Experience for Everyone

Less administrative burden means more time for what matters most.

Trusted by Clinicians and Healthcare Organizations Across North America

8,800+
Clinicians
30+
Specialties
96%
Retention rate
American Academy of Family PhysiciansAmerican Academy of Family Physicians
Canada Health InfowayCanada Health Infoway
OntarioMDOntarioMD
Provincial Health Services Authority (BC)Provincial Health Services Authority (BC)
HIPAA Compliant
PHIPA Compliant
PIPEDA Compliant
SOC 2 Type II

Close Your Charts. Not Your Day.

Streamline follow-up and administration with Empathia.

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