As a family physician providing comprehensive care across clinic, home palliative care, long-term care, retirement homes, and telephone encounters, Empathia has quickly become an indispensable part of my daily workflow.

I've trialled several AI scribe platforms, and Empathia is the clear winner. Its ease of use and intuitive interface allowed me to start using it immediately—without training—on one of my busiest days that with complex patient interactions. It performed exceptionally well.

What truly stands out is the responsiveness of the Empathia team. They've welcomed feedback and implemented changes that have significantly improved efficiency, making the platform feel customized to real-world practice.

The impact on my quality of life has been profound. I used to spend most evenings—and often weekends—catching up on documentation. Since using Empathia, that's changed. My notes are now completed more efficiently, are more comprehensive, and better reflect the nuances of my conversations with patients. I'm no longer buried in charts at the end of the day, and for the first time in years, I have my weekends back.

My favorite feature, which I call the magic wand, provides flexible, intelligent refinement of notes that can be tailored to fit documentation faster and more tailored to my style. Empathia hasn't just enhanced my workflow—it's given me back time with my family and improved my overall well-being.

Do you want to claim your life back? Use Empathia.

As a primary care clinician providing longitudinal care, it is essential to be available for patients who need same-day appointments. Like many in family practice, I used to spend the day having patients wait for me to catch up on charting late into the evening. Before Empathia, that meant relying on memory, scattered dictation, or handwritten notes, scraping together patient details, and creating a note that would minimally meet documentation needs. Not only was this inefficient, but it often led to fragmented details—the AI captures rich, structured documentation in real time, and I simply review and make quick edits. It has streamlined my workflow while maintaining the quality of my notes. My colleagues can now easily follow my clinical reasoning and understand my treatment approach. I've also noticed patients are more engaged because I clearly outline 1- to 5-step plans in plain language—improving both understanding and follow-through. Empathia hasn't just saved me time—it's improved the quality of care, reduced after-hours work, and supported my aspirations to be an ideal clinician-educator and leader.

I'm a full-service family physician and the Medical Director at Fraser Street Medical, an interdisciplinary primary care clinic in Vancouver. We provide longitudinal, full-service family medicine to a team of family away from home—physicians, nurse practitioners, pharmacists, and allied health professionals all working together to support complex, continuous care across all life stages.

As a medical director, beyond patient care duties I have to help my colleagues with providing excellence in primary care in our clinic and maintaining at the standard of care for our regulatory authorities. It's a huge responsibility that requires me to be effective and efficient. Also, I teach medical trainees and residents as a Clinical Professor with the Department of Family Medicine at UBC. With a large patient panel and multiple responsibilities, staying engaged with my colleagues and patients while providing effective care is critical—and Empathia has become an essential tool in helping me maintain the quality of care, reduce after-hours work, and support my aspirations to be an ideal clinician-educator and leader.

Calling all primary care clinicians! The more people that use AI medical scribes, the better it will be for patient care and primary care! The more primary care clinicians that use Empathia and contribute to our very own AI medical scribe community, the better it will be for our future!

Empathia has changed my practice. It has made my clinic days much more enjoyable not having to worry about the documentation after. I must say the support team is also very responsive to my questions and concerns. They amend changes tailored to my needs very quickly.

I am a family doctor working in a busy office as well as at the hospital and four long term care facilities. I also teach medical students. I was spending at least an extra 2 hours per night on charting and billing after a long day at work leaving me little time for downtime. I use Empathia when I see patients in my office in person 3 days per week as well as telemedicine 2 days per week. I can now finish 90% of my charting and billing during office hours which gives me more time with my family and for recreational activities. I work in a suburb which has 70% Mandarin and Chinese speakers. Empathia is one of the only AI systems that can understand many languages besides English.

Empathia.ai has simplified my workflow and made it so I can actually focus on my patients and not the charting. Theres no more questioning of the exact details of how the patient described their chief complaint and my patients have loved it so far!

It's like having a human who's not human, and it probably does a better job. I feel like I can spend more time with the patients... not seeing them just as a condition, but more as a human. If you care about your time, use it.

I use Empathia to be able to get my notes done much quicker and get the letters out in a timely fashion. Empathia allows me to focus on the patient and the history without worrying about typing and capturing the essential details. It has been a game changer in my practice. Thank you Empathia team.

Empathia AI has significantly improved my daily workflow by allowing me to focus on patient interactions rather than documenting every detail manually. It has greatly reduced my charting time while providing outputs that are thorough yet concise. The platform is user-friendly, with customizable templates and many helpful features. Support is always readily available when needed. Overall, Empathia AI has helped me achieve a better balance between work and personal life.

have really enjoyed using Empathia for the past year and I've just renewed my subscription for the following year. My favourite feature is the telehealth service where I can call my patients directly using the app and have a note generated at the same time. This has really reduced my paperwork burden and I'm very grateful. I also really like having ICD-9 codes generated for me so that billing can also be more efficient. The team that work at Empathia is very responsive to suggestions and helps taylor the software to our needs. Thank you for making my life easier!

As a family physician working in a busy northern clinic across Ontario and Manitoba, Empathia has been a game changer in my clinical practice. This artificial intelligence tool has significantly reduced the time I spend on note-taking, allowing me to focus more on direct patient care. Whether I'm writing referrals, patient notes, or medical summaries, Empathia has improved both the accuracy and efficiency of my documentation. It has truly transformed my day-to-day workflow and allowed me to deliver better care in less time.

As a family physician providing comprehensive care across clinic, home palliative care, long-term care, retirement homes, and telephone encounters, Empathia has quickly become an indispensable part of my daily workflow.

I've trialled several AI scribe platforms, and Empathia is the clear winner. Its ease of use and intuitive interface allowed me to start using it immediately—without training—on one of my busiest days that with complex patient interactions. It performed exceptionally well.

What truly stands out is the responsiveness of the Empathia team. They've welcomed feedback and implemented changes that have significantly improved efficiency, making the platform feel customized to real-world practice.

The impact on my quality of life has been profound. I used to spend most evenings—and often weekends—catching up on documentation. Since using Empathia, that's changed. My notes are now completed more efficiently, are more comprehensive, and better reflect the nuances of my conversations with patients. I'm no longer buried in charts at the end of the day, and for the first time in years, I have my weekends back.

My favorite feature, which I call the magic wand, provides flexible, intelligent refinement of notes that can be tailored to fit documentation faster and more tailored to my style. Empathia hasn't just enhanced my workflow—it's given me back time with my family and improved my overall well-being.

Do you want to claim your life back? Use Empathia.

As a primary care clinician providing longitudinal care, it is essential to be available for patients who need same-day appointments. Like many in family practice, I used to spend the day having patients wait for me to catch up on charting late into the evening. Before Empathia, that meant relying on memory, scattered dictation, or handwritten notes, scraping together patient details, and creating a note that would minimally meet documentation needs. Not only was this inefficient, but it often led to fragmented details—the AI captures rich, structured documentation in real time, and I simply review and make quick edits. It has streamlined my workflow while maintaining the quality of my notes. My colleagues can now easily follow my clinical reasoning and understand my treatment approach. I've also noticed patients are more engaged because I clearly outline 1- to 5-step plans in plain language—improving both understanding and follow-through. Empathia hasn't just saved me time—it's improved the quality of care, reduced after-hours work, and supported my aspirations to be an ideal clinician-educator and leader.

I'm a full-service family physician and the Medical Director at Fraser Street Medical, an interdisciplinary primary care clinic in Vancouver. We provide longitudinal, full-service family medicine to a team of family away from home—physicians, nurse practitioners, pharmacists, and allied health professionals all working together to support complex, continuous care across all life stages.

As a medical director, beyond patient care duties I have to help my colleagues with providing excellence in primary care in our clinic and maintaining at the standard of care for our regulatory authorities. It's a huge responsibility that requires me to be effective and efficient. Also, I teach medical trainees and residents as a Clinical Professor with the Department of Family Medicine at UBC. With a large patient panel and multiple responsibilities, staying engaged with my colleagues and patients while providing effective care is critical—and Empathia has become an essential tool in helping me maintain the quality of care, reduce after-hours work, and support my aspirations to be an ideal clinician-educator and leader.

Calling all primary care clinicians! The more people that use AI medical scribes, the better it will be for patient care and primary care! The more primary care clinicians that use Empathia and contribute to our very own AI medical scribe community, the better it will be for our future!

Empathia has changed my practice. It has made my clinic days much more enjoyable not having to worry about the documentation after. I must say the support team is also very responsive to my questions and concerns. They amend changes tailored to my needs very quickly.

As a family physician in Ontario, I have used Empathia almost since its inception. My current workflow would not be possible without it. The developers are responsive to feedback and have added many helpful features. The program is quite flexible and highly customizable, dramatically shortening the time spent on soap notes. My note is ready before I get home. I look forward to seeing more from the developers.