OHIP Billing Guide🩺 ServicePublished 2026
A011

A011 OHIP Billing Code: Efficient Video Consultations for Focused Practices

The A011 code allows family physicians in focused practices to conduct repeat consultations via video, optimizing patient care and accessibility.

For Ontario Physicians & Billing StaffOHIP Schedule of Benefits Reference47.10 CAD~4 min read

1What Is the A011 OHIP Code?

The A011 billing code is designated for repeat consultations by a General Practitioner (GP) in a focused practice area, conducted via video. These consultations require the physician to complete a full, relevant history and a detailed examination related to the presenting complaint, aiming to formulate a diagnosis or assess the function. Typical focused practice areas include sports medicine, addiction medicine, and care of the elderly, where the patient is reviewed again for the same issue after an initial consultation. These repeat consultations are driven by a new written request from the referring physician, ensuring continuous and integrated patient care.

Due to its nature, this code is often utilized when a GP needs to reassess an ongoing issue initially evaluated in a face-to-face or video consultation. It is essential to clearly document the necessity of the consultation and maintain proper communication with the referring physician, nurse practitioner, or dental surgeon. A common pitfall in utilizing the A011 code tends to be overlooking the requirement of a fresh written request, which can lead to billing errors or adjustments.

2Related Codes

CodeNameFrequencyDescription
A914GP focused practice comprehensive consultation by VideoEligibility dependentComprehensive consultations via video for focused practice issues.
A006Repeat consultationEligibility dependentStandard repeat consultation not specifically for focused practice.
A010GP focused practice consultation by VideoEligibility dependentInitial consultation via video for focused practice areas.
A320Special Medical Assistance in Dying (MAID) consultationEligibility dependentConsultation related to MAID services.

3Eligibility Requirements

To bill for the A011 code, specific eligibility requirements must be met: a GP must have focused practice designation granted by the MOH-OMA GP Focused Practice Review Committee or be eligible for the psychotherapy premium. Additionally, a repeat consultation via video must follow an initial consultation for the same issue, with a new written request signed by the referring healthcare professional (physician, nurse practitioner, or dental surgeon).

A copy of this written request must be kept in the consulting physician’s medical record, except in cases where common medical records exist, such as in hospitals, long-term care institutions, or multi-specialty clinics. If these requirements are not satisfied, the consultation fee may be reduced to a basic assessment fee.

4What Your Clinical Note Must Show

1Written Request Documentation

A copy of the written request for consultation is essential.

  • Signed by the referring healthcare professional.
  • Kept in the consulting physician’s medical record unless common records are used.

5Weak vs. Strong Note Examples

The strong note successfully documents specific clinical actions taken, the source of the new referral, and enhances communication with the referring physician. The weak note, in contrast, lacks detail, specificity, and fails to connect the consultation to a new referral or patient journey.

Weak Note

Consultation with patient for ongoing issue. Reviewed past treatment plans.

Strong Note

Conducted a video repeat consultation for a 67-year-old patient with chronic joint pain initially assessed in September.

Discussed new symptoms during follow-up review. Detailed examination of joint functionality conducted.

Received a new written referral from Dr. Smith on October 1st, 2023 for persistent symptoms with updates to management plan.

  • Comprehensive history taken.
  • Documented detailed physical examination.
  • Maintained communication log with referring physician.

6Common Reasons This Code Is Missed

1
Lack of New Referral
Forgetting to obtain a new written request from the referring health professional.
2
Inadequate Documentation
Failure to document detailed clinical notes or retain necessary referral documents.
3
Incorrect Service Medium
Attempting to bill for phone consultations which are not eligible under this code.
4
Non-Focused Practice
Billing under A011 without being in a recognized focused practice area.
5
Patient Record Management
Not maintaining or updating patient records accurately to reflect the new consultation.
Document A011 correctly — every time
Empathia's templates automatically structure your notes to capture every required element for audit-proof billing.

8Frequently Asked Questions

What is the fee for the A011 code?
The fee for billing A011 GP focused practice repeat consultation by Video is CAD 47.10 as a flat fee.
How often can I bill A011 for the same patient?
Repeat consultations are not subject to the frequency limits applied to initial consultations, but each requires a new written request from a referring healthcare professional.
What types of conditions might be reviewed in a repeat consultation for a focused practice?
In focused practices like sports medicine or addiction medicine, issues such as chronic pain management or ongoing addiction treatments are reviewed.
Why is a focused practice designation important for billing A011?
A physician must have a recognized focused practice designation to qualify for billing A011, as it's specific to these practice areas.
What patient scenario justifies a repeat consultation by video?
If a patient previously seen for chronic joint pain by a GP in sports medicine needs reassessment after a new referral due to persistent symptoms.
Under what conditions can a GP bill the A011 code for a repeat consultation?
A GP can bill A011 if the repeat consultation is requested via a new referral for an issue previously consulted on, ensuring it is conducted via video.
What should be documented during the video consultation?
Record a detailed history of the presenting issue, examination findings, and the new referral request. Communication with the referrer is also crucial.
Must the written request always be stored physically?
It's required except in settings like hospitals where common electronic records are used covering multiple clinicians involved.
Disclaimer: This article is intended as a general educational resource for physicians and billing staff. It does not constitute billing advice or a definitive interpretation of the OHIP Schedule of Benefits. Always verify current billing codes, eligibility criteria, and documentation requirements directly against the official Schedule of Benefits or consult with a qualified medical billing specialist.
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