OHIP Billing Guide🩺 ServicePublished 2026
A912

A912 OHIP Billing Code: Maximize Reimbursement for Lengthy Family Consultations

OHIP billing code A912 is for comprehensive consultations in family medicine lasting 75+ minutes. Used for complex cases and full management planning.

For Ontario Physicians & Billing StaffOHIP Schedule of Benefits Reference247.40 CAD~4 min read

1What Is the A912 OHIP Code?

The A912 billing code applies to comprehensive family and general practice consultations, specifically designed for situations where a physician provides an in-depth, 75-minute consultation to address complex medical and social issues. This typically involves patients with multiple chronic conditions, extensive medication management, and requires significant family involvement in planning and follow-up care.

This code is critical for physicians managing medically and socially complicated patients. It allows physicians to dedicate sufficient time for assessing and planning comprehensive care for patients who require ongoing, extensive management due to the intricacy of their health conditions.

Physicians might overlook this code when unaware of the time-related requirements or if the complexity of the case is not well-documented. Ensuring detailed and accurate documentation can help capture the reimbursement deserved for such intensive consultations.

2Related Codes

CodeNameFrequencyDescription
A914GP focused practice comprehensive consultation by VideoOne service per two consecutive 12-month periodsUsed for comprehensive consultations conducted via video.
A005ConsultationAllowed frequency variesFor general consultations that do not meet the 75-minute criteria.
A006Repeat consultationAllowed frequency variesFor follow-up consultations after an initial consultation is billed.
A010GP focused practice consultation by VideoAllowed frequency variesFor video consultations of less complexity than A914.

3Eligibility Requirements

To be eligible for billing under code A912:

  • The consultation must include a minimum of 75 minutes of direct patient contact, exclusive of any time spent on other billable interventions.
  • A written request from a referring physician, nurse practitioner, or dental surgeon must have been received and kept in the medical record unless the consultation occurs in a setting with shared medical records.
  • The consultation must result in a written report back to the referring party, detailing findings, opinion, and recommendations.
  • Consultations under this code are limited to one service per two consecutive 12-month periods for the same diagnosis, unless specific conditions are met for additional consultations.

Make sure to record the start and stop times in the patient's medical record as failure to do so will result in payment adjusted to a lesser paying fee.

4What Your Clinical Note Must Show

1Document Start and Stop Times

Record the duration the physician spent with the patient for the consultation directly in the patient's permanent medical record.

  • Include exact start time.
  • Include exact stop time.
2Consultation Request Documentation

Maintain a copy of the written request for consultation from the referring party.

  • The request must include the name and billing number of the referrer.
  • Identify the patient's name and health number.
  • Specify the services required.
3Consultation Report

Prepare and send a detailed report back to the referring practitioner.

  • Include the consultant’s findings.
  • Detail opinions and recommendations.

5Weak vs. Strong Note Examples

The strong note provides detailed time tracking and specific clinical actions taken, supporting the complexity and duration required for billing A912. In contrast, the weak note lacks specific details and time documentation.

Weak Note

Patient seen for various medical issues. Sessions covered multiple conditions and future plan discussed.

Strong Note

Consultation initiated at 10:00 AM and concluded at 11:30 AM to address complex patient management.

Patient presented with Type 2 Diabetes, hypertension, and cognitive concerns.

  • Reviewed current medications and adjusted dosages.
  • Comprehensive care plan discussed and documented.

6Common Reasons This Code Is Missed

1
Inadequate Time Documentation
Failing to record the exact start and stop times in the medical record leads to denied or reduced claims.
2
Lack of Complexity Justification
The consultation did not sufficiently demonstrate patient complexity or extensive care planning.
3
Absence of Referral Request
Billing was attempted without a valid referral request from an appropriate healthcare provider.
4
Consultation Outside Allowable Frequency
Attempting to bill another consultation within the restricted period for the same diagnosis without meeting exceptions.
Document A912 correctly — every time
Empathia's templates automatically structure your notes to capture every required element for audit-proof billing.

8Frequently Asked Questions

Can A912 be billed more than once in a 12-month period for diabetes management?
A912 can generally be billed once per patient per two consecutive 12-month periods unless there are separate, unrelated diagnoses or specific hospital inpatient conditions.
How should I manage consultations for patients with chronic pain syndromes?
Ensure that the consultation addresses all chronic issues—including medication, mental health, and functional management—and exceeds 75 minutes if billing under A912.
What if the patient presents with COPD as well as diabetes managed by their GP?
If the consultation involves complex care coordination for multiple chronic conditions and lasts at least 75 minutes, A912 can be billed once per allocated period.
Can I bill A912 for an ADHD management plan in a complex familial situation?
Yes, if the consultation requires extensive family coordination and clinical planning lasting over 75 minutes.
What entails a valid referral for long-term mental health management?
A referral from a GP or another licensed provider that specifically requests a comprehensive consultation for complex mental health management supports A912 billing.
What is the required action if I cannot complete the minimum time for A912?
If the 75-minute direct contact is not met, consider billing an assessment or a standard consultation code instead.
How does family involvement impact billing for chronic condition management?
Extensive family involvement in care planning, appropriate for a 75-minute consultation, can enhance eligible documentation for A912.
Is A912 applicable if dealing with a case transferred from an ER with multiple needs?
Yes, if the consultation is detailed, involves multiple conditions or needs assessments, and surpasses the 75-minute requirement, A912 is appropriate.
Disclaimer: This article is intended as a general educational resource for physicians and billing staff. It does not constitute billing advice or a definitive interpretation of the OHIP Schedule of Benefits. Always verify current billing codes, eligibility criteria, and documentation requirements directly against the official Schedule of Benefits or consult with a qualified medical billing specialist.
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