OHIP Billing Guide🩺 ServicePublished 2026
C400

C400 OHIP Billing Code: Comprehensive Community Medicine Consultation

The C400 code is used for billing a comprehensive community medicine consultation by a specialist spending at least 75 minutes with a patient, typically addressing complex public health questions in a hospital setting.

For Ontario Physicians & Billing StaffOHIP Schedule of Benefits Reference270.60 CAD~3 min read

1What Is the C400 OHIP Code?

What is the C400 Code?

C400 refers to a comprehensive community medicine consultation provided by a specialist in community medicine. This service is applicable in cases where a patient in a hospital setting presents with complex public health issues, such as reportable communicable diseases requiring expert assessment.

The consultation must include all requisite elements of a typical consultation, extend over a minimum of 75 minutes in direct patient contact, and exclude time spent on separately billable activities or non-patient-facing tasks.

Due to the specialized nature and time requirements, C400 consultations are most commonly missed when time tracking is not diligently recorded or when parts of the consultation documentation are incomplete.

2Related Codes

CodeNameFrequencyDescription
A050Special community medicine consultationAs specified under special conditionsCommunity medicine consultation at a reduced fee with less stringent guidelines than C400.
A055ConsultationAs needed, based on specific requirementsStandard consultation in community medicine with general protocols.
A056Repeat consultationAs needed, subset rules applyRepeat service consultation in community medicine under specified conditions.
A400Comprehensive community medicine consultationEquivalent service, out-patient settingOut-patient equivalent of C400 with the same eligibility requirements but different setting.

3Eligibility Requirements

Eligibility Requirements for Billing C400

To bill using the C400 code:

  • The service must be rendered by a specialist in community medicine and involve at least 75 minutes of direct patient clinical engagement.
  • Frequency is limited to one per two consecutive 12-month periods for the same patient and physician, and same diagnosis. Two services may be billed in the same period if the second consultation is rendered in a hospital setting more than 12 but less than 24 months after the first consultation.
  • The start and stop times of the consultation must be recorded in the patient's permanent medical record.
  • C400 can be billed for different diagnoses every 12 months.
  • A formal written request from a referring physician, nurse practitioner, or dental surgeon is required, identifying both consultant and patient and detailing the specific service needs.

4What Your Clinical Note Must Show

1Essential Documentation Requirements

Accurate record-keeping is critical to compliance with C400 billing requirements.

  • Begin and end times of the consultation must be documented.
  • Maintain a copy of the written consultation request in the patient's medical record.
  • Ensure all consultation elements are satisfied as per the general preamble.

5Weak vs. Strong Note Examples

The strong note includes precise start and stop times, identification of the referring physician, and documentation of comprehensive consultation elements, ensuring compliance with OHIP billing requirements.

Weak Note

Consultation conducted to address public health concern. Time spent: approximately 1 hour.

Strong Note

Comprehensive consultation conducted for a hospital in-patient case involving reportable communicable disease per referral request from Dr. Smith (Referring ID: 123456).

  • Start Time: 09:00 AM
  • End Time: 10:30 AM
  • All consultation elements fulfilled and documented.

6Common Reasons This Code Is Missed

1
Lack of Time Documentation
Failure to record precise start and stop times can lead to non-compliance and downcoding.
2
Incomplete Consultation Request
Missing elements like the referring physician's details or exact patient information in the request can invalidate billing.
3
Overlooked Frequency Limits
Billing the same patient for the same diagnosis more than allowed can result in adjustments to a lower fee.
Document C400 correctly — every time
Empathia's templates automatically structure your notes to capture every required element for audit-proof billing.

8Frequently Asked Questions

What is the fee for C400?
The fee for the C400 code is CAD 270.60.
Can C400 be billed for the same diagnosis within the same year?
No, except for a second consultation in a hospital setting, more than 12 but less than 24 months after the first.
What types of public health issues justify a C400 consultation?
Cases involving reportable communicable diseases requiring contact management are typical.
How is a comprehensive consultation different in community medicine?
It involves evaluating complex public health challenges specific to community medicine.
In what scenarios is C400 typically utilized for hospital in-patients?
For patients whose care raises complex public health questions, like managing reportable diseases.
Who can refer a patient for a C400 consultation?
Referrals must come from a physician, nurse practitioner, or dental surgeon managing an insured procedure in a hospital.
Disclaimer: This article is intended as a general educational resource for physicians and billing staff. It does not constitute billing advice or a definitive interpretation of the OHIP Schedule of Benefits. Always verify current billing codes, eligibility criteria, and documentation requirements directly against the official Schedule of Benefits or consult with a qualified medical billing specialist.
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