OHIP Billing Guide🩺 ServicePublished 2026
C565

C565 OHIP Billing Code: Streamline Hospital Pediatric Consultations

The C565 billing code is for limited pediatric consultations in Ontario hospitals, used for narrow clinical questions during inpatient care.

For Ontario Physicians & Billing StaffOHIP Schedule of Benefits Reference104.70 CAD~3 min read

1What Is the C565 OHIP Code?

The C565 billing code is categorized under limited consultations for pediatric patients admitted to hospital settings. It is used when a pediatric specialist provides a focused evaluation on a specific medical question – often determining if further investigation is required on a particular finding before a patient's discharge.

Commonly, C565 is used when the full scope of a consultation is not necessary, allowing for a more targeted look at the child's current condition. This makes it a practical choice when healthcare resources must be efficiently managed. However, it may be missed in instances where the documentation does not clearly differentiate it from a full consultation or where inexperience with the nuances of the service applicability leads to incorrect coding.

2Related Codes

CodeNameFrequencyDescription
A260Special paediatric consultationVaries per patient need and specialtyA comprehensive evaluation for complex pediatric cases with significant healthcare needs.
A265ConsultationCan be billed as needed per unique case, within limitsStandard pediatric consultation requiring significant time and expertise.
A266Repeat consultationVaries, typically involves follow-up of existing casesFollow-up consultations when patient conditions warrant additional assessments.
A565Limited consultationOne per two consecutive 12-month periods or annually for unrelated diagnosisEquivalent service for outpatient settings.

3Eligibility Requirements

Eligibility Criteria for C565

C565 is specifically designated for limited consultations provided to hospital in-patients and may also be performed virtually under certain conditions. Eligibility for virtual delivery requires use of video conferencing, as telephone consultations are excluded from eligible settings. Physicians can bill C565A for virtual services, but must ensure that it is a video-only interaction for it to qualify as an eligible Comprehensive Virtual Care Service.

Billing Frequency:

  • One C565 service is allowed per two consecutive 12-month periods for the same patient, physician, and diagnosis.
  • One service every 12 months for a distinctly different and unrelated diagnosis.

4What Your Clinical Note Must Show

1Required Documentation for C565

Ensure detailed and precise medical documentation to support C565 billing.

  • Clearly document the specific question or issue addressed.
  • Indicate the decision-making process regarding further investigation or discharge.
  • Include virtual care delivery notes if applicable, specifying video conferencing use.
  • Specify differentiation from a full consultation, avoiding overlap.

5Weak vs. Strong Note Examples

The strong note succeeds because it clearly outlines the specific clinical question, the assessment pathway, and decision outcome, whereas the weak note fails to demonstrate the focused nature or outcome of the limited consultation.

Weak Note

Consulted for pediatric patient with fever. Saw the patient briefly, advised to await labs. No additional details discussed.

Strong Note

Consulted upon request regarding potential discharge suitability for pediatric patient admitted with abdominal pain. Provided assessment post-existent ultrasound; determined appendicitis not indicated, advised discharge with follow-up.

Virtual session conducted via video, per Comprehensive Virtual Care guidelines.

  • Specified clinical question addressed.
  • Documentation of decision-making process.
  • Use of virtual care documented, if applicable.

6Common Reasons This Code Is Missed

1
Lack of Specificity in Documentation
Failing to clearly record the specific medical query addressed can lead to miscoding as a full consultation.
2
Confusing Service Settings
Mistaking hospital inpatient for outpatient or vice versa may result in inaccurate code application between C565 and A565.
3
Incorrect Virtual Care Billing
Billing for telephone consultations instead of video can lead to denial as ineligible under Comprehensive Virtual Care.
Document C565 correctly — every time
Empathia's templates automatically structure your notes to capture every required element for audit-proof billing.

8Frequently Asked Questions

What is the fee for C565?
The fee for billing C565 is CAD 104.70 as per OHIP.
Can C565 be billed for telephone consultations?
No, C565 must be conducted via video to qualify under Comprehensive Virtual Care.
What types of conditions typically use C565 in pediatrics?
C565 is often used for narrow diagnostic evaluations, such as confirming whether findings warrant further investigation before discharge.
How is a consultation deemed 'limited' in pediatric contexts?
A consultation is considered limited when it focuses on resolving a narrow clinical query without duplicating comprehensive assessments.
What makes a pediatric patient eligible for C565 rather than a full consultation code?
If the patient requires evaluation on a specific finding, such as assessing readiness for discharge, C565 may be appropriate.
In what scenario might a physician choose C565 over A265?
When the clinical query is narrowly defined and does not necessitate the extensive resources of a full consultation.
Can C565 be billed alongside another consultation code on the same day?
Generally, C565 is designed to stand alone for specific inquiries and should not overlap with other same-day consultations.
What differentiates an in-patient from out-patient under C565 billing?
C565 applies specifically to hospital inpatient consultations, whereas A565 would be its outpatient equivalent.
Disclaimer: This article is intended as a general educational resource for physicians and billing staff. It does not constitute billing advice or a definitive interpretation of the OHIP Schedule of Benefits. Always verify current billing codes, eligibility criteria, and documentation requirements directly against the official Schedule of Benefits or consult with a qualified medical billing specialist.
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