OHIP Billing Guide🩺 ServicePublished 2026
W395

W395 OHIP Billing Code: Streamlined Psychiatric Consultations

The W395 code is utilized by psychiatrists for limited consultations, focusing on targeted questions for long-term care in-patients. This service is now billable through video consultation.

For Ontario Physicians & Billing StaffOHIP Schedule of Benefits Reference120.30 CAD~3 min read

1What Is the W395 OHIP Code?

The W395 OHIP billing code is designed for limited psychiatric consultations, primarily intended for long-term care in-patients. This code applies when a psychiatrist is tasked with addressing a single, focused psychiatric question, such as determining the cause of new agitation or assessing a resident's capacity for a specific decision. Discussions typically occur on-site, without a full assessment, fulfilling a specific clinical need efficiently.

It's common for physicians to miss using this code appropriately due to its similarity in fee to the A196 repeat consultation code. The main distinguishing factor for W395 is whether it's addressing a brand-new question, unlike a re-evaluation of a previously consulted issue.

2Related Codes

CodeNameFrequencyDescription
A190Special psychiatric consultationNot specifiedUsed for complex or comprehensive psychiatric consultations requiring significant expertise.
A195ConsultationNot specifiedStandard psychiatric consultations for new cases.
A196Repeat consultationNot specifiedFor follow-up consultations on previously addressed issues.
A395Limited consultationSame restrictions as W395Practically identical to W395, used interchangeably.

3Eligibility Requirements

W395 is eligible to be billed under the OHIP system only when the consultation is performed via video, as outlined in Appendix J of the eligible comprehensive virtual care services. Telephone consultations do not qualify for billing under this code. Frequency limitations apply, allowing one service per two consecutive 12-month periods for the same patient, physician, and diagnosis. An unrelated diagnosis allows for one service every 12 months.

4What Your Clinical Note Must Show

1Documentation for W395

Ensure that all the following documentation is completed and compliant:

  • Patient's specific question addressed and resolution or recommendations.
  • Confirmation of video consultation platform used.
  • Timestamp of the consultation session.
  • Any referrals or follow-up appointments made as a result of the consultation.

5Weak vs. Strong Note Examples

The strong note succeeds because it provides specific details about the consultation focus, platform used, and practical outcomes, while the weak note lacks sufficient information and specificity.

Weak Note

Consulted with patient about recent agitation. Advised monitoring.

Strong Note

Conducted a focused psychiatric consultation regarding patient's sudden agitation. Assessed potential medication side effects as primary cause. Provided recommendations for changes in medication and suggested follow-up evaluation for cognitive assessment.

  • Platform used: Zoom
  • Consultation duration: 30 minutes
  • Outcome: Modification of treatment plan advised

6Common Reasons This Code Is Missed

1
Misidentification of Code Purpose
Physicians may confuse W395 with repeat consultations due to similar fees.
2
Incorrect Eligibility Setting
Attempting to bill for telephone consultations, which are ineligible.
3
Non-compliance with Frequency Limits
Exceeding the allowed frequency of one consultation per two 12-month periods per diagnosis.
Document W395 correctly — every time
Empathia's templates automatically structure your notes to capture every required element for audit-proof billing.

8Frequently Asked Questions

What is the fee for billing code W395 under OHIP?
The fee for W395 is CAD 120.30, billed as a flat rate.
How often can W395 be billed for the same patient?
W395 can be billed once per two consecutive 12-month periods for the same patient, physician, and diagnosis.
What type of psychiatric cases typically use the W395 code?
Cases involving a single focused question, such as drug-induced agitation or decision-making capacity in long-term care residents, are ideal.
In psychiatric practice, why opt for a W395 over standard consultations?
W395 is chosen for its efficacy in addressing specific clinical queries without needing extensive assessment.
Can W395 be used for telemedicine services?
Yes, W395 can be billed for video consultations but not for telephone consultations.
What patient settings are appropriate for W395 consultations?
W395 is typically used for psychiatric consultation in long-term care in-patients.
Who usually initiates a request for a limited psychiatric consultation billed under W395?
Requests usually come from long-term care staff or primary care physicians seeking insights on specific psychiatric issues.
Disclaimer: This article is intended as a general educational resource for physicians and billing staff. It does not constitute billing advice or a definitive interpretation of the OHIP Schedule of Benefits. Always verify current billing codes, eligibility criteria, and documentation requirements directly against the official Schedule of Benefits or consult with a qualified medical billing specialist.
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