Empathia AI Achieves SOC 2 Type II Compliance — Strengthening Trust Across Healthcare Workflows
November 2025
✅ Why SOC 2 Type II Matters for AI in Healthcare
Empathia AI has officially achieved SOC 2 Type II compliance, a critical milestone in our ongoing commitment to patient privacy, data integrity, and enterprise readiness.
In an environment where healthcare providers, from solo family physicians to enterprise health systems, are increasingly turning to AI scribes to manage charting and documentation, data security and trust are no longer optional. SOC 2 Type II certification confirms that Empathia’s internal systems and processes meet rigorous industry standards for security, availability, and confidentiality. Not just once, but continuously monitored.
📌 For practices evaluating AI scribe vendors, SOC 2 Type II compliance is a key benchmark separating production-ready solutions.
🧠 What It Means for Clinics, EMR Partners, and Health Systems
Empathia supports real-time charting across 20+ specialties, with seamless integration into mainstream EMRs like Accuro, OSCAR, eCW, Athenahealth, Epic, MedAccess, and Plexia. Learn more about Our Product
SOC 2 Type II compliance provides critical assurances to our partners and users:
EMR Vendors: Confirms Empathia meets the integration security standards required for sandbox or production environments
Clinics & Enterprises : Enables smooth procurement and IT approvals for AI deployments
Health Authorities & Regional Programs: Aligns with procurement frameworks like Infoway, PHSA, and OntarioMD
This milestone enhances our platform’s readiness to support larger scale rollouts, interoperability pilots, and cross-border compliance needs (PHIPA, HIPAA, PIPEDA, GDPR).
🔐 Our Approach to Continuous Compliance
Empathia’s security posture is designed for real-world clinical complexity:
SOC 2 Type II audited controls
PHIPA, PIPEDA, HIPAA, and GDPR alignment
Regional data hosting (Canada, US)
Role-based access, MFA, audit logs, and breach protocols
This means whether you’re using Empathia in a rural NP-led clinic, an academic health center, or a multi-site enterprise, your data is always secured. For large healthcare enterprises and EMR vendors, this SOC 2 Type II report simplifies the vendor risk assessment (VRA) process.
🧩 Related Resources
Check our Privacy and Compliance Hub
AI & Compliance in Healthcare — Building Trust for Clinicians and Team
AI Compliance Checklist for Medical Clinics: What You Need to Know Before You Deploy
