How Dr. Noemi Duguay Saves Time and Improves Documentation with Empathia
Locum
North Vancouver, BC, Canada
Doctor
Dr. Noemi Duguay
Specialty
Family Medicine
I would never go back to the previous method of writing all my notes. This is the future, so jump in, I don’t know anybody who has tried it long enough to see the benefits who would want to do it without now.
The challenge
Before Empathia
Before discovering Empathia, Dr. Duguay faced a significant challenge: the immense amount of time spent on writing patient notes. This administrative burden often took away from valuable patient care time and added to her workload.
Dr. Noemi Duguay is a dedicated family doctor who works as a locum in both longitudinal practice and urgent care in British Columbia. She provides care through both in-person visits and telehealth, serving a diverse patient base.
The Transformation
After Empathia
Key Improvements
By joining the Canada Health Infoway program, Dr. Duguay integrated Empathia into her daily workflow seamlessly. For telehealth consultations, she utilizes the platform's direct calling feature. For in-person visits, she simply copies and pastes the generated notes into her Electronic Medical Record (EMR) system.
Since implementing Empathia, Dr. Duguay's documentation workflow has been revolutionized. She has experienced a significant improvement in efficiency and time savings. Empathia not only formulates plans more effectively than she would manually, but it also includes more pertinent details that she might have otherwise overlooked.
"It is so much easier and time saving, it also formulates the plan better than I would write it. It also includes more (and pertinent) details that I may have left out otherwise."
Dr. Duguay is a strong advocate for Empathia, believing it to be the future of medical documentation. She confidently states that she would never return to her previous method of writing notes, encouraging other clinicians to embrace this innovative solution.
Get started with Empathia
Start delivering care with less burden！
Key Features Used
Telemed
All-in-one built-in Telemed on mobile and web—call patients directly or start a secure video visit with automatic, seamless documentation.
EMR Integration
Empathia is currently used alongside EMRs such as Epic, Cerner, MEDITECH, Accuro, Oscar, Telus PS Suite, Omni Healthcare, and other web based EMRs, allowing teams to adopt AI documentation support without changing their core clinical systems.
