How Dr. Suzan Ghattas reclaimed 2-3 hours nightly with Empathia
Dr. Suzan Ghattas
Mississauga, ON, Canada
Doctor
Dr. Suzan Ghattas
Specialty
Family Medicine
It saves me time as it captures the patient history better specially as many of my patients present with multiple problems in one visit.
The challenge
Before Empathia
Before Empathia, Dr. Ghattas faced a common struggle among busy clinicians: the overwhelming burden of documentation. She found herself spending an exhausting "2-3 hours every night catching up on charting." This significant time commitment after a full day of patient care not only impacted her work-life balance but also highlighted the inefficiency of her previous documentation methods.
Dr. Suzan Ghattas is a dedicated family physician running a busy outpatient office in Ontario. Her practice focuses on providing comprehensive care to her patients, often dealing with multiple complex issues in a single visit.
The Transformation
After Empathia
Key Improvements
By joining the Canadian Health Infoway program, Dr. Ghattas integrated Empathia seamlessly into her daily clinic workflow. During patient visits, she utilizes Empathia to capture essential information. At the end of her workday, she reviews the captured data and efficiently copies it into her Electronic Medical Record (EMR). This approach allows her to maintain her high patient volume without sacrificing thorough documentation.
Since implementing Empathia, Dr. Ghattas has experienced a significant improvement in her documentation workflow. The most impactful result is the substantial time savings, allowing her to reclaim 2-3 hours each night that were previously dedicated to charting. Beyond just saving time, Empathia has also enhanced the quality of her patient history capture, especially crucial for patients presenting with multiple problems.
"It saves me time as it captures the patient history better specially as many of my patients present with multiple problems in one visit."
Dr. Ghattas highly recommends Empathia to any family doctor managing a high patient volume, emphasizing its ability to streamline documentation and improve overall efficiency.
Get started with Empathia
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Key Features Used
EMR Integration
Empathia is currently used alongside EMRs such as Epic, Cerner, MEDITECH, Accuro, Oscar, Telus PS Suite, Omni Healthcare, and other web based EMRs, allowing teams to adopt AI documentation support without changing their core clinical systems.
Intake Summary
Auto-generates patient history from intake forms
Smart Edit
AI-powered editing that understands medical context
