OHIP Billing Guide🩺 ServicePublished 2026
C945

C945 OHIP Billing Code: Special Palliative Care Consultation

C945 allows for specialized palliative care consultations in a hospital setting, ensuring comprehensive care for advanced illness patients.

For Ontario Physicians & Billing StaffOHIP Schedule of Benefits Reference174.25 CAD~3 min read

1What Is the C945 OHIP Code?

A C945 billing code is used for a special palliative care consultation in the Ontario Health Insurance Plan (OHIP) system. This service is sought for patients needing specialized management in palliative care, often for individuals with advanced illnesses requiring symptom control and a comprehensive care plan.

Physicians in family practice render this service primarily to hospital in-patients. The service encompasses a thorough psychosocial assessment, pharmacotherapy review, and family counseling, with significant time dedicated to direct patient interaction. Due to its complexity, it cannot be billed concurrently with other consultations without meeting specific criteria.

2Related Codes

CodeNameFrequencyDescription
A945Special palliative care consultationSubject to same conditions as C945$174.25, similar usage but for outpatient settings
A914GP focused practice comprehensive consultation by VideoSpecific criteria apply$247.40, virtual format for focused practice
A005ConsultationStandard conditions$95.60, general consultation service
A006Repeat consultationDepends on conditions met$47.10, for follow-up consultations
A010GP focused practice consultation by VideoSpecific criteria apply$95.60, virtual consultation

3Eligibility Requirements

To bill C945 under OHIP, the physician must:

  • Receive a written request from a referring physician, nurse practitioner, or dental surgeon.
  • Spend at least 50 minutes in direct consultation with the patient and/or their family.
  • Conduct a psychosocial assessment, pharmacotherapy review, and offer counseling.
  • Record start and stop times for the service in the patient's permanent medical record.

Frequency of billing is limited to one service per two consecutive 12-month periods under most conditions. An exception allows for two such services within this period if rendered more than 12 months apart under specific circumstances (i.e., if the second instance occurs during inpatient hospitalization or in the Emergency Department).

4What Your Clinical Note Must Show

1Essential Documentation for C945

Ensure documentation aligns with OHIP requirements to avoid payment adjustments.

  • Written request for consultation from a qualifying referrer.
  • Record of start and stop times in patient's medical records.
  • Comprehensive consultation notes, including psychosocial assessment and interventions.

5Weak vs. Strong Note Examples

The strong note succeeds due to detailed documentation of the consultation's breadth, time recording, and actionable outcomes, whereas the weak note lacks specificity and fails to capture the comprehensive nature of the service.

Weak Note

Met with patient and discussed care plan. Reviewed medications.

Strong Note

Conducted a comprehensive palliative care consultation with the patient and family. Discussed patient’s current symptoms, including advanced pain management strategies. Completed psychosocial assessment and comprehensive pharmacotherapy review. Counselled family on available community services.

  • Start time: 10:00 AM, End time: 11:00 AM
  • Patient expressed concerns about pain management; adjusted medication per new protocol
  • Family provided with contact information for relevant local support groups

6Common Reasons This Code Is Missed

1
Incomplete Time Documentation
Start and stop times are not recorded, leading to reduced billing.
2
Lack of Clear Referral
Absence of a written request from an approved referrer would invalidate the billing.
3
Insufficient Contact Time
Consultation does not meet the minimum 50 minutes required for billing.
Document C945 correctly — every time
Empathia's templates automatically structure your notes to capture every required element for audit-proof billing.

8Frequently Asked Questions

What are the frequency limits for billing C945?
C945 can be billed once per two consecutive 12-month periods for the same patient and diagnosis, with specific exceptions allowing a second service in certain hospital settings.
Can C945 be billed together with K023?
Yes, if the consultation extends beyond 50 minutes and meets the minimum additional time requirements for K023, but time periods must be mutually exclusive.
What type of palliative cases qualify for C945 in family practice?
Cases involving advanced illness needing symptom control and a comprehensive care plan, managed intensively in a hospital in-patient setting, are suitable for C945.
How should a referral for a special palliative care consultation be structured?
The referral should come from an eligible referrer and detail the need for specialized palliative consultation due to patient's complex condition.
Which healthcare professionals can write the referral needed for C945?
Referrals must originate from a physician, nurse practitioner, or dentist involved in an insured dental procedure in a hospital.
How is a hospital setting verified for C945 eligibility?
Consultation must occur as part of non-emergency services for in-patients in a hospital, as verified through hospital admitting records or patient location documentation.
Is virtual care an option for C945 billing?
Yes, C945 can be rendered virtually via video, billed as C945A, but telephone services are not eligible.
What common challenges might lead to denied claims for C945?
Challenges include insufficient documentation, failure to meet time requirements, or not adhering to referral protocols.
Disclaimer: This article is intended as a general educational resource for physicians and billing staff. It does not constitute billing advice or a definitive interpretation of the OHIP Schedule of Benefits. Always verify current billing codes, eligibility criteria, and documentation requirements directly against the official Schedule of Benefits or consult with a qualified medical billing specialist.
@2026 Empathia AI, Inc. All rights reserved.