OHIP Billing Guide🩺 ServicePublished 2026
H102

H102 OHIP Billing Code: Comprehensive Assessment and Care in Family Medicine

The H102 code covers a comprehensive assessment and care service provided by family physicians during weekday daytime hours. It involves a thorough examination and care plan development.

For Ontario Physicians & Billing StaffOHIP Schedule of Benefits Reference56.70 CAD~3 min read

1What Is the H102 OHIP Code?

A comprehensive assessment and care service (H102) in family medicine is designed for situations where a family physician conducts an in-depth evaluation of the patient during weekday daytime hours. This includes a detailed history, examination of all body systems, and the development of an appropriate management plan. A typical scenario would involve a patient presenting with multiple complex symptoms, necessitating a thorough investigation and personalized treatment approach.

This billing code is often missed when the documentation does not reflect the comprehensive nature required or when the service rendered does not meet the full criteria outlined by OHIP, such as missing a complete history or examination. Ensuring all components are captured in the patient records is crucial for billing this code accurately.

2Related Codes

CodeNameFrequencyDescription
A914GP focused practice comprehensive consultation by VideoRefer to specific code rules for useComprehensive consultation via video for GP focused practice.
A006Repeat consultationRefer to specific code rules for useFollow-up consultation services.
A010GP focused practice consultation by VideoRefer to specific code rules for useConsultation by video in GP focused practice.
A011GP focused practice repeat consultation by VideoRefer to specific code rules for useRepeat consultation via video for GP focused practice.

3Eligibility Requirements

To be eligible for billing the H102 code, the service must be provided in a location outside of the patient's home and during weekday daytime hours (08:00-17:00). The assessment requires a complete patient history, including the presenting complaint, family, past medical, and social history. A full examination of all body systems should be conducted unless certain examinations are not medically indicated or are refused by the patient.

Additionally, time must be recorded in the patient's permanent medical record, noting when the service began and ended, as this record is necessary for payment approval according to OHIP's requirements.

4What Your Clinical Note Must Show

1Time Recording

Ensure the start and end times of the service are recorded in the patient's permanent medical record.

  • Document the time service started.
  • Document the time service ended.

5Weak vs. Strong Note Examples

The strong note provides a detailed account of the patient's history, the comprehensive examination conducted, and a clearly documented management plan, which are all crucial for justifying billing under the H102 code.

Weak Note

The patient was assessed. History taken and relevant systems examined. Plan discussed.

Strong Note

Patient presented with multiple complaints involving respiratory and gastrointestinal symptoms.

Full history taken, including family, past medical, and social history.

Comprehensive examination conducted: lungs clear, abdomen non-tender with normal bowel sounds.

Management plan includes lifestyle changes and follow-up in four weeks.

  • Detailed history of presenting complaints.
  • Comprehensive systems examination.
  • Documented management plan and follow-up.

6Common Reasons This Code Is Missed

1
Incomplete Documentation
Missing details in patient history or examination can lead to a denial of payment.
2
Incorrect Time Recording
Failure to document the start and end times of the service.
3
Inadequate Examination
Not conducting a full examination of all systems when required.
4
Missing Management Plan
Lack of a documented management plan or follow-up reduces the claim's validity.
Document H102 correctly — every time
Empathia's templates automatically structure your notes to capture every required element for audit-proof billing.

8Frequently Asked Questions

What qualifies as a comprehensive assessment in family medicine?
An assessment is comprehensive when it includes a full patient history, system examination, and a management plan addressing multiple complex complaints.
How do I document the time for the H102 service?
Ensure you record the exact start and end time of the service in the patient's medical record as required by OHIP.
Can hypertensive patients needing lifestyle management qualify for H102?
Yes, when managing complex cases like hypertension requiring in-depth lifestyle management and follow-up.
What should I consider when a patient presents with multiple chronic conditions?
Use the H102 code if the assessment requires detailed history, examination, and a comprehensive management plan for multiple conditions.
Is it necessary to conduct a full examination if the patient refuses certain exams?
Document the refusal in the patient's record, as certain exams are not required if refused or not medically indicated.
Can the H102 code be billed alongside other codes on the same day?
Yes, but only when each billed service meets its eligibility criteria separately and is not for the same aspect of care.
In what scenarios should H102 not be billed?
Avoid billing H102 when patient documentation is incomplete or doesn't justify a comprehensive assessment.
How should follow-up plans be documented for H102?
Clearly outline the proposed management strategies and follow-up appointments in the medical record covering all assessed issues.
Disclaimer: This article is intended as a general educational resource for physicians and billing staff. It does not constitute billing advice or a definitive interpretation of the OHIP Schedule of Benefits. Always verify current billing codes, eligibility criteria, and documentation requirements directly against the official Schedule of Benefits or consult with a qualified medical billing specialist.
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